Post your British Airways Premium Plus retention offers!

[Leonidasc]

Chat today.

In recognition of your loyalty to us I would like to offer an exclusive Offer. If you spend £15,000 in the next 6 months you will get a £50 statement credit. This will be added to your Account once spend has been made. This could help to offset the fee increase which will be applied on your next card anniversary date after 1st Aug 2024.
• This statement credit is in addition to your standard Avios earn rate, where you will collect 22,500 Avios from this spend.
• You don’t need to take any action, if you accept this Offer, I will enrol you now.

Dissapointing….

[smblcklck]

Cancelled earlier this week, offered nothing (I didn’t ask nor was I seeking anything)

Bizarrely, this morning two brand new 241 vouchers were credited to my BAEC account. Perhaps a BA IT blip somehow triggered by the cancellation? At any rate I am sure they will disappear again in short order…

[hljd]

Same offer for me a few days ago – asked if there was anything more generous (e.g. 10-15k Avios for a certain spend), but was told that was all they could do…takes the edge off the fee increase I guess

Leonidasc wrote:

Chat today.

In recognition of your loyalty to us I would like to offer an exclusive Offer. If you spend £15,000 in the next 6 months you will get a £50 statement credit. This will be added to your Account once spend has been made. This could help to offset the fee increase which will be applied on your next card anniversary date after 1st Aug 2024.
• This statement credit is in addition to your standard Avios earn rate, where you will collect 22,500 Avios from this spend.
• You don’t need to take any action, if you accept this Offer, I will enrol you now.

Dissapointing….

[captrik]

Mines coming up 14th Feb, is it best to ask before the renewal date or wait for it to show on statement.?

2 year platinum anniversary is in August so will be looking to trade up then. Could do with scoring another 2:4:1 before then Though as using my last one in April.

[rams]

offered 10k avios for 5k spend in 6 months

[SkiFan]

rams wrote:

offered 10k avios for 5k spend in 6 months

same today

[rams]

rams wrote:

offered 10k avios for 5k spend in 6 months

This was player 2. I was offered nothing so cancelled. Surprised no offer made but we don’t need 2 BA cards at the moment

[BBbetter]

SkiFan wrote:

rams wrote:

offered 10k avios for 5k spend in 6 months

same today

got the same today

[R76]

rams wrote:

offered 10k avios for 5k spend in 6 months

Same here, though the route to get there was interesting:

– the agent’s first proposal was to downgrade me to the blue card
– I said yes, that was indeed what I was thinking of, but did they have anything else for me to consider
– they came back and told me that in fact “after checking my account. the offer to downgrade is not available” and then they proposed the 10K Avois for 5K spend instead.

Which is fine, but does alert me to the fact I am trapped on the expensive card if I want to stay technically eligible to use my existing 2-for-1 voucher. (I know that’s not the way it works in practice.) Certainly it assuages any guilt I might have felt about squeezing a retention offer out of them…

I’m idly interested what the commercial logic of it is. I’ve never downgraded or upgraded, and the conversation was in the context of my annual fee being shortly due, so it can’t be that they think I’m playing the game to avoid fees. And if it’s just that for whatever reason I don’t qualify for the blue card, it’s weird that they are keen to keep me on the black one.

[JDB]

@R76 – Amex works in weird and wonderful ways, often it gives as you have experienced today and sometimes it takes away, but always without any apparent rhyme or reason.

[Alex G]

I’ve seen posts before from people saying they were refused a downgrade over the phone, but if you apply online for the free card then you should get downgraded. I’ve not heard of anyone trying that route and being refused.

[captrik]

captrik wrote:

Mines coming up 14th Feb, is it best to ask before the renewal date or wait for it to show on statement.?

2 year platinum anniversary is in August so will be looking to trade up then. Could do with scoring another 2:4:1 before then Though as using my last one in April.

Called today offered £50 for £15k spend. Refused and asked to downgrade and was told they were unable to do it today I have to call on the renewal date.

I usually spend around £30k a year on the card.