Maximise your Avios, air miles and hotel points

Forums Payment cards American Express Post your American Express Platinum retention offers here!

Post your American Express Platinum retention offers here!

Reply
  • DJJ

    I have had the card for just under 3 months. Tried via chat/calling – only offered free downgrade to gold

    sloth

    anyone had any BAPP retention offers yet today…?

    CarpalTravel

    anyone had any BAPP retention offers yet today…?

    They indicated that player 2 might be offered something but we turned down the opportunity for her to be passed through to the account closure team, instead favouring the clock reset strategy as well as enjoying the opportunity to lay blame at BA’s reward flight price increases. Cannot possibly believe it would have been much of an offer.

    iamlost

    Has anyone received offers to upgrade back to Platinum from Gold Charge card Amex?

    (Historically there was a 20,000 MR points for £1k spend)

    I would be looking forward to something like this

    They’re offering me 30k bonus to upgrade from my Gold charge to Plat charge, as long as I spend £4k in the first three months. But I won’t take them up on it, I don’t want to give up my Gold charge.

    sloth

    anyone had any BAPP retention offers yet today…?

    They indicated that player 2 might be offered something but we turned down the opportunity for her to be passed through to the account closure team, instead favouring the clock reset strategy as well as enjoying the opportunity to lay blame at BA’s reward flight price increases. Cannot possibly believe it would have been much of an offer.

    will be cancelling in a few days once my 90 days is up that they insist I wait for credit of shop small and other credits… so now two reasons for cancelling

    Cranzle

    Has anyone received offers to upgrade back to Platinum from Gold Charge card Amex?

    (Historically there was a 20,000 MR points for £1k spend)

    I would be looking forward to something like this

    They’re offering me 30k bonus to upgrade from my Gold charge to Plat charge, as long as I spend £4k in the first three months. But I won’t take them up on it, I don’t want to give up my Gold charge.

    What are the advantages of the Gold Charge over Gold Credit?

    NvT1115

    anyone had any BAPP retention offers yet today…?

    Yes – 2.5 Avios per £ or 10k Avios for £3k spend in next three months. Opted for the extra Avios as likely to work out better for my spending pattern

    iamlost

    Has anyone received offers to upgrade back to Platinum from Gold Charge card Amex?

    (Historically there was a 20,000 MR points for £1k spend)

    I would be looking forward to something like this

    They’re offering me 30k bonus to upgrade from my Gold charge to Plat charge, as long as I spend £4k in the first three months. But I won’t take them up on it, I don’t want to give up my Gold charge.

    What are the advantages of the Gold Charge over Gold Credit?

    The main one is having no set credit limit. My Gold charge “spending power” hovers around £30-60k, which makes shopping at places like Cartier or paying for Maldives holidays simpler – big ticket items always go through with no fuss. I wouldn’t give that up for a set Gold credit limit that will definitely be much smaller.

    Faker

    Member since Feb 2020, got retention offer in 2021 around late feb.

    Contacted them through chat to enquire about any retention offers – was told that I only have the following two offers available on my card:

    1. Change the cards annual fees to monthly billings
    2. Switch to the American Express card

    Very disappointing but will try again next week once the first anniversary of my last retention offer is up (maybe the system adds an offer then) and probably call them instead.

    If anyone else had similar experiences would be good to hear their thoughts and if they succeeded later.
    F

    Following up from above.

    As mentioned I followed up after a full year since last retention offer and this time decided to call them up (as opposed to chat last week). Was offered 35K points (which the rep said they value at cost of annual membership). Was hoping for 50K like the rest but not going to argue with free points. Hope this helps others

    conspicuous-capybara

    Offered 50K straight off the bat via chat just now, which is adequate. Have had the card continuously since 2018 so I could have probably pushed it if I was feeling cheeky, but didn’t want to risk anything as I’d still like to try the lounge in T3 before I cancel proper. Thanks to everyone for sharing their experiences!

    Was offered 35K points (which the rep said they value at cost of annual membership).

    Interesting, as my 50K offer was said to be equivalent to 33% of the annual fee, via what I guess would be exchanging points for statement credits. Fortunately we all know better here!

    • This reply was modified 52 years, 11 months ago by .
    Graham-Walsh

    Just on web chat with them now, offered monthly payments or downgrade to Gold. Had 50k points just before last renewal last May

    _aDifferentSimon_

    Platinum. Took out October, hit spending target in Jan and stopped using it, finally got around to using online chat to cancel last week, offered 50k points to not cancel. Bizarrely generous and I accepted. Points posted already.

    Will787

    Held personal Platinum since August 21, spoke to Chat today and was going to cancel but then offered retention bonus of 50k points so stayed. Figured it was worth it over the 5 months pro-rata refund that I would have otherwise had. Can’t help but think that they’re going to devalue airline transfers at some point with all these retention bonuses and welcome bonuses.

    Andrew J

    Held personal Platinum since August 21, spoke to Chat today and was going to cancel but then offered retention bonus of 50k points so stayed. Figured it was worth it over the 5 months pro-rata refund that I would have otherwise had. Can’t help but think that they’re going to devalue airline transfers at some point with all these retention bonuses and welcome bonuses.

    But with the free cards (both Amex and Barclaycard) offering 1 Avios per pound they can’t reduce that for MR earning cards or no one would use them.

    Blindman67

    Plat
    Opened Nov 21
    Reached spend Feb 2022

    offered 35K to stay.

    Took it.
    Points posted less than 24 hrs.

    So if I cancel tomorrow will they be upset?

    CarpalTravel

    Plat
    Opened Nov 21
    Reached spend Feb 2022

    offered 35K to stay.

    Took it.
    Points posted less than 24 hrs.

    So if I cancel tomorrow will they be upset?

    Depends if you let them have their 35k points back. If you have transferred them out (so not giving them back) then you are sure to be risking your relationship with them. Do you have hopes for them accepting you for another card in the future? If so then I would perhaps leave it for a good while. That is what I am doing.

    Tariq

    Last retention offer in Oct ‘21 of 35k

    Little to no spend on the card since then, was only offered switch to Gold Charge Card with first year fee waived via chat.

    hugo r

    I’ve held plat charge for 1 month .. annual fee paid , in full ..4K spent completed , welcome bonus points posted which I’ve transferred out … if I call to canx am I likely to get any retention offers , ie points

    CarpalTravel

    I’ve held plat charge for 1 month .. annual fee paid , in full ..4K spent completed , welcome bonus points posted which I’ve transferred out … if I call to canx am I likely to get any retention offers , ie points

    Give it a try but I think it extremely unlikely. They’re not stupid and clearly know that you’ll want to close it down as soon as those have been transferred out too.

    Peter K

    The other day was offered 5k points for £1k spend on BAPP to not cancel. Had held for about 9 months and 241 voucher had already been earned.

    ringingup

    I asked today and was told that the only option was to downgrade. It might be because last time I took a bonus point offer was in May last year and at least 12 months need to pass between these offers. Thoughts?

    lev441

    Pleasantly surprised with a 75,000 MR bonus to not cancel my card.. took it up obviously! I think my last one was back July last year…

    Tom2

    Anyone who is paying monthly for the card been able to get a retention offer out of them?

    RonnieB

    Anyone who is paying monthly for the card been able to get a retention offer out of them?

    Yes 35k last July – going to try again soon. DOn’t see why monthly customers would be treated any different

    TGLoyalty

    Anyone who is paying monthly for the card been able to get a retention offer out of them?

    Yes twice in the past 14 months.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.