I wrote back in June about the wall of criticism that had met the switch of British Airways lounge catering from Compass Group to BaxterStorey.  Although, when I tried it, it had settled down a bit. .....

I wrote back in June about the wall of criticism that had met the switch of British Airways lounge catering .....

24 Sep 201324 September 2013 by Rob Burgess • 20 comments

I spent the weekend playing pitch and putt golf on the Yorkshire coast, with a diversion via South Yorkshire.  Here are three things I discovered along the way: Top-tier status is not always what its .....

I spent the weekend playing pitch and putt golf on the Yorkshire coast, with a diversion via South .....

24 Sep 201324 September 2013 by Rob Burgess • 33 comments

You learn something new every day in this game. Despite having collected Miles & More miles (the Lufthansa Group programme) for many, many years – and having made numerous redemptions .....

You learn something new every day in this game. Despite having collected Miles & More miles (the Lufthansa .....

23 Sep 201323 September 2013 by Rob Burgess • 7 comments

As all those daytime TV ads make clear, a lot of people have been making a lot of money by helping people to claim compensation for missold Payment Protection Insurance. The concept has now moved on .....

As all those daytime TV ads make clear, a lot of people have been making a lot of money by helping people to .....

23 Sep 201323 September 2013 by Rob Burgess • 17 comments

I’ve got hold of a copy of ‘Which?’ magazines 2013 airline quality survey, which does not make incredibly happy reading for British Airways. It looked at both short haul and long .....

I’ve got hold of a copy of ‘Which?’ magazines 2013 airline quality survey, which does not .....

22 Sep 201322 September 2013 by Rob Burgess • 19 comments

BA’s sister airline, Iberia, has announced its intention to operate an auction system for business class upgrades. Google Translate offers its own slightly dubious version of the announcement on .....

BA’s sister airline, Iberia, has announced its intention to operate an auction system for business class .....

22 Sep 201322 September 2013 by Rob Burgess • 5 comments

Hilton is promoting the latest version of its iOS booking app with the offer of 1,000 bonus Hilton HHonors points. You will receive the extra 1,000 points for every booking you make through the app .....

Hilton is promoting the latest version of its iOS booking app with the offer of 1,000 bonus Hilton HHonors .....

22 Sep 201322 September 2013 by Rob Burgess • 4 comments

I spent last night in the true luxury experience that is the Holiday Inn Rotherham / Sheffield M1 Junction 33 (catchy name!). That is as good an excuse as I need to remind people of all of the .....

I spent last night in the true luxury experience that is the Holiday Inn Rotherham / Sheffield M1 Junction 33 .....

21 Sep 201321 September 2013 by Rob Burgess • 18 comments

Lufthansa has released a £15 promotional code for use on any flight out of the UK. This is only for users of its mobile app, in theory. Note that there are two different offers appearing at the top .....

Lufthansa has released a £15 promotional code for use on any flight out of the UK. This is only for users of .....

21 Sep 201321 September 2013 by Rob Burgess • 1 comment

An email arrives at Head for Points towers from California, promoting travideos, a new website dedicated exclusively to travel videos. The company makes ambitious claims: For every single city and .....

An email arrives at Head for Points towers from California, promoting travideos, a new website dedicated .....

21 Sep 201321 September 2013 by Rob Burgess • 1 comment

If you have an American Express Platinum card you should have received the latest emailed edition of Platinum Life yesterday. Tucked away at the bottom, so you might have missed it, was a mention of a .....

If you have an American Express Platinum card you should have received the latest emailed edition of Platinum .....

20 Sep 201320 September 2013 by Rob Burgess • 99 comments

I don’t write much about small business credit cards on Head for Points, because they tend to offer poor value. There are, for example, two British Airways American Express Corporate Cards, .....

I don’t write much about small business credit cards on Head for Points, because they tend to offer poor .....

20 Sep 201320 September 2013 by Rob Burgess • 12 comments

A fortnight ago, two interesting transfer bonuses were announced, both of which I covered. American Express is offering selected charge card holders a 20%-30% bonus on transfer from Membership .....

A fortnight ago, two interesting transfer bonuses were announced, both of which I covered. American Express .....

19 Sep 201319 September 2013 by Rob Burgess • 31 comments

There is yet another massive giveaway of £10 redspottedhanky.com train ticket vouchers today.  This follows on the heels of the two other others in recent weeks, which were well patronised by .....

There is yet another massive giveaway of £10 redspottedhanky.com train ticket vouchers today.  This .....

19 Sep 201319 September 2013 by Rob Burgess • 32 comments