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Plaza Premium lounge in Heathrow Terminal 4 officially opens today

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Whilst it has been in a ‘soft opening’ phase for a few weeks, the new Plaza Premium departure lounge in Heathrow Terminal 4 officially opens today.

You can buy passes via the Plaza Premium website here.

The Terminal 4 lounge follows on from the successful launch of the Terminal 2 departure lounge (reviewed here) and the Terminal 2 arrivals lounge (reviewed here).  At Terminal 2 it is now the only Priority Pass lounge now that United Club – and all United lounges globally – withdrew from the scheme.

Plaza Premium Terminal 4 one

Terminal 4 will be tougher for them.  The SkyTeam lounge is very good – I reviewed it here – and that is a Priority Pass lounge.  Will Priority Pass and Lounge Club passengers be persuaded to visit SkyTeam instead?  I’m not sure if SkyTeam sells day passes on the door or not – if it doesn’t, that will give Plaza Premium a chance.

Plaza Premium Terminal 4 three

There are a few features which make it look interesting:

it has showers (not sure if SkyTeam does, I don’t remember any)

it has a live cooking station, which may be a first for a UK airport lounge

unlike the Terminal 2 lounge, it has a lot of natural light

it is the only lounge in Terminal 4 serving halal food

it has ‘productivity pods’ giving privacy to people looking to work (again, I don’t remember SkyTeam having anything like this)

Plaza Premium Terminal 4 two

Despite losing the contract to operate the independent lounge in Terminal 5 – which is a shame, as it would probably have been classier than the Aspire lounge – it has other big plans at Heathrow.  The company is planning its first UK airport hotel, due to open in Terminal 3 in 2016.

Plaza Premium Terminal 4 four

If you pay on the door without using a Priority Pass, there is an opening rate of £30 per person including VAT until the end of June.  This is for a 2-hour stay and includes the use of the showers.  From July the price rises to £35 including VAT.  You can book via the Plaza Premium site here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (June 2022)

As a reminder, here are the four options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges.  Our American Express Platinum review is here. You can apply here.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 30,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

SPECIAL OFFER: The sign-up bonus on Amex Gold is increased from 20,000 Membership Rewards points to 30,000 Membership Rewards points until 19th July 2022. This card is free for the first year.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (11)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Rob says:

    The Cathay lounge in terminal 3 has a live cooking station iirc

    • Henry says:

      And one of the T4 BA club lounges had a cook-to-order stir fry station too, so it wouldn’t have been a UK first even if it were now unique…

  • Andrew says:

    Personally I found the SkyTeam lounge in T4 to be god awful. Crowded, loud, poor food, and mice (brazen little buggers not afraid to show themselves). Luckily HFP pointed me to the lounge buddy free entry promo and Plaza Premium was in soft open so we moved. Great modern lounge (bit of an odd layout) with great service and decent food and bar offerings. Would opt for PP over SkyTeam any day.

    • Susan says:

      Was upstairs busy too? Have often found that downstairs is heaving and upper level empty.

      • Andrew says:

        Yep upstairs was rammed too. Including a stag party ‘pre-gaming’ before their flight. Plaza premium was miles ahead.

  • Peter says:

    The Skyteam lounge has showers and also offers a free 20 minute massage.

  • Sean says:

    A small update on the T2 departures lounge, I was there last month (thanks to HFP) and there seems to have been some changes since your review, I quote:
    “Depending on how you get in, you will receive vouchers valid for a couple of glasses of whatever. There is also no champagne available.”

    First of all, they had some champagne available to purchase, not sure what it was or how much it was though.

    And there were no limits on the alcohol we could have (I only had wine and beer, but they did have a selection of stronger alcohol up there too). No vouchers involved and when I ask the barmaid about a limit she wasn’t aware anything (she was fairly new to that lounge).

  • Sam says:

    It’s not a great deal. I’m flying out of T4 on Monday, will drop them a line to see if they offer any industry offers and will do a trip report for you if they do!

  • Doreen says:

    Are Priority Pass users also limited to 2 hours, do we know ?

  • Elena-MuslimTravelGirl says:

    I will try it just for the halal food to be honest. 🙂 Not a bad idea considering how many Muslim travellers are there.

  • The_Real_A says:

    The skyteam lounge is available for walk ups at £25

    Some friends entered this way on their way to their honeymoon and were well looked after.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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