My experiences with the Travelex Supercard

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• Leo says:

  25 Jun25 June 18:32

  Bought IHG points on Saturday (20th) as you can see above – all seems to have worked although it took until today for the transaction to show in my barclaycard account (25th).

  Reasonably happy :-).

• steve says:

  25 Jun25 June 19:39

  Placed a transaction online with a Taxi firm in Mallorca on the 14th June, posted on Supercard and my linked card on 17th june.
  Booked a Hotel in Dubai (Full prepayment) on the 13th June, still no sign on either supercard or my credit card.

  • Etk says:

    26 Jun26 June 06:19

    So my test transaction from 3rd of June STILL hasn’t shown on my mbna virgin black visa… Might be a good way of deferring holiday spending!

    Will be in Vegas in two weeks so we’ll see how it works out in the wild.

    • Dynamo says:

      26 Jun26 June 08:11

      Same here. Transaction from start of June yet to reach my account

      • Adam says:

        3 Jul3 July 21:34

        It must be bizarre… surely the merchants haven’t received payment and as the authorisations are dropping off, are running the risk of being later declined??

• Martin Turner says:

  26 Jun26 June 08:38

  Hi All,

  I registered for my card but it told me it was overscribed blah blah blah. I thought oh well. Then this week out of the blue my card turned up.
  My issue is the app I have on my phone (Android) doesn’t seem to work, I load it and it gives me a thankyou message. So I uninstall it and then it asks me to login but then wants an account number, where do I find that, is that the number on the card?
  Can I call or email anyone to reset my info?

  • Roberto says:

    26 Jun26 June 10:03

    Yes, the account number is on the card.. its under you name in the front.

    • Rob says:

      26 Jun26 June 10:04

      Travelex is aware that this is badly expained and totally unclear!

• Roberto says:

  26 Jun26 June 10:29

  Mine arrived in Spain yesterday the 25th and I was eager to try it out. As other have said their as an issue that the account was “suspended” , I called through to supecard and was quickly handled. I deleted and reinstalled the app , added a debit card and was working instantly. I subsequently added a credit card ( you can have up to 5 cards ) and wend off the draw some money out of an ATM in town..

  I took €100 out and £71.23 was debited from my UK bank so thats a rate of €140.4 ..I looked at the live interbank rates and the spread was 1.40447 to 1.40471 with a high so far that day of 1.40482.

  I normally use a FairFX euro mastercard who were 1.3745 at that very moment and/or Currencyfair who offered1.3985 when I checked a second or two later.

  I will try a credit card later today and may even draw cash on it too to see how thats handled.

  All told I am quite happy..

  • Roberto says:

    29 Jun29 June 14:28

    Following my badly spelled and grammatically incorrect comments above I have now used my supercard with each of the five associated cards linked to my account including a supplementary one linked to my wife’s virgin card. I must say its behaved faultlessly with no issues and each time giving me a rate as close to spot as I could have hoped for.

    I also drew cash on a credit card and its showing as a purchase. I have no idea how long that will last but the manufactured spending people will no doubt have some fun with that until things change.

• Alan says:

  29 Jun29 June 04:13

  Supercard finally arrived, but giving an error with every card I try to link to it 🙁 Have Tweeted them, hopefully they can resolve this – bit useless otherwise!

• JQ says:

  29 Jun29 June 07:06

  I used my card in Hong Kong with no problems and the cash withdrawals appeared 5 days later on myIHG barclaycard account. However I got a better rate using the Halifax Clarity Mastercard and the IHG points earned were not worth paying extra for Visa’s forex spread.

  • JQ says:

    29 Jun29 June 07:07

    … however as the GBP dropped a few days afterwards I exchanged the cash back to pounds and made a profit, so the points were free. I wonder whether the Supercard considers Jersey or Gibraltar part of the UK for fee purposes.

• ADS says:

  29 Jun29 June 09:53

  Oh the irony – I can’t use a Travelex cash machine to change the PIN on my Travelex Supercard !

• CD says:

  2 Jul2 July 11:59

  I’ve just received my Supercard (I was amongst those selected in the ‘extended’ pilot) and linked it successfully to two credit cards, one VISA & one Mastercard, but am unable to link it to the Gold MasterCard I had ideally intended to use it with. I’ll email Travelex for confirmation, but has anyone else had this problem, or anyone know if this is outside the terms (I can’t see it mentioned, though).

  • Alan says:

    2 Jul2 July 12:07

    Unfortunately I’ve not been able to link any of my cards so far! I’ve Tweeted them, who advised emailing them, but 48h later still no reply!

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