EXCLUSIVE: New Terminal 5 Priority Pass landside lounge now open

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• Hingeless says:

  10 Jul10 July 05:28

  Interesting, they used to serve drinks for 2 hours+ in the evening, does this mean they will have them all day now

  This lounge was always busy when I visited, I take it that it will be even busier now.

• Crow says:

  10 Jul10 July 06:54

  I agree with Hingeless, in that the lounge has always been packed at peak (ie: free booze and food) times and I’ve struggled to find somewhere to sit.

  If they get even a handful of PP card users at those times i can’t see it being managable or sustainable.

• Boi says:

  10 Jul10 July 07:26

  Does a gold card holder who’s supplementary to platinum card get their own priority pass?

  And OT: do I need to buy “car hire excess” or would that be covered under the Amex platinum?

  • Lawro says:

    10 Jul10 July 07:51

    If you are the first supp card holder and have a plat supp then you will get a PP.

  • John says:

    10 Jul10 July 09:54

    Being a gold card holder yourself is irrelevant to any supplementary cards you may have under other people’s cards

  • Boi says:

    10 Jul10 July 21:57

    Thanks Harrry, but what I meant is: do I need this excess insurance if I have booked with my Amex platinum or is the Amex insurance inclusive of car hire excess?

    • Alan says:

      10 Jul10 July 22:00

      If you’ve got Amex Plat you don’t need to buy one of these policies. IIRC you don’t need to book on your Plat card either, you’re covered regardless.

    • Rob says:

      10 Jul10 July 22:20

      If you have Amex Plat – you don’t need to pay with it – you don’t need any sort of insurance at all, Amex pays everything including any excess.

      • Boi says:

        11 Jul11 July 16:06

        Thanks all, I shall cancel the insurance then…

• chan says:

  10 Jul10 July 08:18

  Complimentary shower facilities and spa access

  Anybody been to their spa? Be nice to unwind if time permits before a long flight.

• Simmo says:

  10 Jul10 July 08:25

  Used this lounge a few times when staying in the hotel as Accor Plat.

  The ‘free’ food/drink offering in the evening was decent, as per the other comments I’m sure the buffet/alcohol were set times.

• Nick G says:

  10 Jul10 July 08:33

  Great a hotel that decent hotel that had a nice lounge is going to be ruined by marauding masses…..well done Sofitel

  • Fenny says:

    10 Jul10 July 08:53

    I can’t think there are going to be hordes of passengers sitting around in a landside lounge across the road from check in and security. It may be useful for the odd person whose transport arrangements get them to T5 multiple hours before their flight. But most would rather spend time in an airside lounge, with less distance to stagger to the plane.

• Phil G says:

  10 Jul10 July 08:54

  The lounge is poor compared to other offerings so the 20 minute walk then the queue at reception really isn’t worth the effort imo

• Kipto says:

  10 Jul10 July 09:04

  Another question re the Amex platinum card. Having had two different answers from Amex I thought I would ask on here. I will shortly be reapplying for the Amex platinum ( referral email request coming up rob ! ) I want the last date I need to make a payment on my first statement to be no earlier than 26th August. I am aware that charge cards have a quicker payment date requirement than normal cards, usually 14 days against 25 days. I also want to ensure that my priority passes arrive in time as I go on holiday on 5th August. So, based on the above when am I safe to apply for the card to ensure that I can pay the card off from 26th August onwards. Thanks

  • Rob says:

    10 Jul10 July 09:53

    Not sure about payment dates, but you should have the PP within 10 days of applying. 2 weeks is definitely ok.

  • John says:

    10 Jul10 July 09:58

    Go read the T&Cs of the card, I think you actually have a month to pay despite the “due date” which shows online. Others can confirm, as I usually pay as soon as I notice otherwise I forget (and I don’t always keep thousands lying around so a DD is not helpful).

  • Jason says:

    10 Jul10 July 13:31

    if you email them after you get the card they will move payment day, PP card normally arrives before credit card

  • Nick says:

    10 Jul10 July 14:30

    Failing getting the PP card beige you go you can You can put the PP app on your phone and show the card details via it. Call PP and they’ll tell you your account details so you can log into your PP account to activate it.

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