Maximise your Avios, air miles and hotel points

Reader gets a refund from Barclaycard within seven minutes

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When I wrote about the closure of the IHG Rewards Club credit cards issued by Barclaycard yesterday I suggested that, if you will not now be able to hit the £10,000 target for earning your free night, you ask for compensation.

My suggestion was:

Work out how much you will have spent in your card year by 20th April (eg £6,000)

Assume that you would have redeemed your free night voucher at a top InterContinental worth £250

Make a claim for the % of £250 you have reached – in my example, 6/10th of £250 which is £150

A reader did just that, emailing the Executive Office (EO@barclaycard.co.uk) yesterday morning. He asked for a sum based on the formula above.  Seven minutes later he had a reply confirming that he will receive the full amount requested.

If you have no chance of triggering your £10,000 voucher before 20th April, you may want to do the same.


Want to earn more points from credit cards? – October 2022 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

The Platinum Card from American Express

60,000 points (SPECIAL OFFER), £200 travel credit and unbeatable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

15,000 points bonus and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback credit card

1% cashback and no annual fee Read our full review

Comments (104)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Alan says:

    Good result, I suspect Barclaycard know they’re in the wrong so are going to cough up in response to reasonable requests!

    • BigDave says:

      If they were that quick in responding then they were claiming too little…!

  • Laurence Dalby says:

    ‘Little Instagram video of the Emirates A380 First Apartment’ Don’t you mean Etihad?

    • Rob says:

      Doh, it was 5am UK time when I added that!

      • xcalx says:

        Looks like apartment 4K. Enjoy.

        • Rob says:

          Nah, 3A! Should have had the one behind (forward facing) but couldn’t be bothered to move. I did have the entire cabin, bar one apartment, to choose from.

          • Yuff says:

            Did you ask to see the residence, or have you already seen it?
            I was told if it’s not booked and you email head office, before you fly, they will let you have a look.
            We have 3a and 4a booked, next month, there and back 😉

          • Rob says:

            I went round a full size mock up once, and tried out the bed, so didn’t bother. Didn’t shower either!

          • Genghis says:

            Didn’t shower? Isn’t the point to have a shower because you can? 🙂

          • Rob says:

            It seemed a shame to break my record of not showering on an Emirates A380 and not showing on the Etihad A380 last time!

            Bathroom is very small, didn’t seem appealing. I MIGHT be tempted by the Emirates one on Friday as the bathroom is enormous, bigger than a lot of people have at home.

          • Simmo says:

            What happens if the fasten seatbelt comes on while you are in the shower?

          • Mr Dee says:

            There is a seat in the shower along with a seat belt

      • Go says:

        They are reluctant to show you round the residence. We asked on one flight but were told no. After a few drinks and after the lights were out my mate and I tried to sneak a look. Of course they had the door locked. We obviously made too much noise trying to get it open and the cabin director came along. Initially he wasn’t happy and asked if we had taken any photos. When we said no he softened up and agreed to give us a quick tour as long as we took no photos

  • Andrew* says:

    ParentPay

    • Andrew* says:

      Sad face.

      • Alan says:

        Yep. We always used Amex for this and we seemed to be using it a lot!

        • Alan says:

          I wrote that in the past tense for some reason. “We currently use our Amex a lot for Parent Pay” is what I should have written!

  • Vish says:

    For ParentPay I think you can top up your account. May want to consider doing that before 1st April using an Amex as a last opportunity

    • Flyoff says:

      You can overpay your parentpay and use the credit for future parent pay payments. If you want/need avios you may want to pay off significant future school trips early.

    • Neil says:

      My son’s school only uses it for school dinners, which he only has twice per week, but obviously I try and put all spends on Amex where possible, so this is irritating.

      He’ll be leaving the school in July so I’ll have to work out how much he’ll use before then and pay for the rest of the year before April!

  • Gavin says:

    Good result from Barclaycard. Think I will cancel my free card after the next bill and get the Creation equivalent to trigger the signup bonus.

  • vol says:

    ParentPay was lucrative! :-/

    Well I will just have to calculate how much to top up the little one’s account with for the next 2 years 😀

    • the real harry1 says:

      I stuck £500 in my son’s school lunch a/c last year before MBNA BMI cards came to an end, better 500 points than nothing

      • Mike says:

        £500 for lunch? how long does that last him ? lol. I know of one lucky “child” in London who has £2000 a month on his (lunch) expense account – incredible.

        • the real harry1 says:

          he’s meant to budget £2.30 a day, I haven’t checked recently tbh!

          • Rob says:

            £10 per day per kid for us

          • Alan says:

            Unless they’re getting three meals a day or some multi course banquet I think you’re being diddled! I just spent that on my evening meal (incl glass of wine) tonight!

          • the real harry1 says:

            what do they get for that? your kids are not exactly big eaters just yet – my two teens in the state grammar schools get a pretty good choice of healthy & not-so-healthy stuff (ie chicken wraps & salads vs pizza slices & probably muffins etc) and the price is reasonable – why 4x as much?

          • the real harry1 says:

            heh heh! we’re not moving house after all & have had to bribe our kids to willingly take the journey to school on the train, adds about 2 hours to their day. So we’re paying £5 a day to them in compensation for the inconvenience.

            The good news is: £750 a year goes towards university fees – which we’d have paid anyway! 🙂

      • Axel heyst says:

        I now load up my kids lunch accounts before Christmas. A couple of years ago a shop small £5 credit payment appeared by surprise when topping up.

        Kids lunch is about £1.80 a day in Edinburgh so I think they are now paid up for this year on multiple Amex’

  • chris says:

    On the IHG front have they offered people points in Accelerate for taking out the creation card? Wondering if its worth holding out to see if that materializes should there be another accelerate?

  • Mr Bridge says:

    I didn’t read yesterday’s article.

    That’s an odd formula for b’card.

    you can just argue that you would not have entered into the contract in the first place, and ask for full refund

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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