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American Express changed the bonus rules when you are referred for an Amex Gold card

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Amex is clearly reading our articles.  The refer a friend rules for American Express Preferred Rewards Gold have been changed back this morning.  

They now say, as they used to:

“Please note, bonus points will appear in two instalments of 2,000 and 20,000 and can take up to four weeks to be awarded to your Account.”

The Gold Business card has NOT changed back.  It still says: “Please note, bonus points will appear in two instalments of 2,000 and 20,000. You will receive 2,000 points when you reach £1,000 spend – these points will appear on your fifth statement.”

It isn’t clear what is happening here.  Did someone at Amex make a mistake, or was a change rolled out early by mistake?

For the last couple of months, the American Express call centre has been occasionally warning people who ring up to cancel their cards that changes are coming to the rules regarding when you can re-apply.  You can read more about that here.

At present, you can re-apply for a card from the same card family (I explain ‘card families’ here) six months after cancelling your previous card.

The grapevine has gone a little quiet recently, although I am still getting occasional emails from readers who are being told – conflicting – stories by the call centre in Brighton.  A couple of weeks ago Amex emailed cardholders encouraging them to ‘refer a friend’ and said clearly in that email that anyone who has not had a card for six months was OK, so it would be odd if any changes were made in the short term.

One change may have gone through though.

Here are the rules for referring friends to American Express Preferred Rewards Gold.   You can see the rules here on the Amex website (click).

The bonus if you are referred is 22,000 Membership Rewards points compared to the standard bonus of 20,000 points.  If you are applying for Amex Gold – or any other Amex – and want a referral link sending across, drop me an email at rob [at] headforpoints.com.

1. Offer only available to new Cardmembers. The 22,000 Membership Rewards® bonus points will be awarded onto your Account once you have been approved and you have spent a minimum of £2,000 on goods and services purchased and charged to your Account within three months of Account opening. The annual fee is £140. With this offer, you will receive the first year of Cardmembership complimentary. From year two of your membership, a £140 annual fee will automatically be charged to your Account on or after the anniversary of your Account opening date. You must apply via the button on the previous page to ensure you both receive your bonus. Applicants must be UK residents aged 18 years old or over. If you have already applied for the Preferred Rewards Gold Card without using this referral, you will not be eligible for the bonus points. All introductory offers are subject to change, can be withdrawn at any time and are not available if you have held any other Membership Rewards enrolled American Express Cards in the past six months. Please note, bonus points will appear in two instalments of 2,000 and 20,000. You will receive 2,000 points when you reach £1,000 spend. You will receive the additional 20,000 points when you reach £2,000 spend – these points will appear on your fifth statement.

I am not certain if this last line is new or not.  The wording implies that you will need to wait for five months to receive the majority of your 22,000 Membership Rewards points.  They would usually appear as soon as you hit the £2,000 target.

If you apply for the card directly and so forgo the extra 2,000 referral points, this clause does not appear.

It could be a mistake, or a rule which is not enforced

The summary terms (as opposed to the full terms and conditions quoted above) for American Express Preferred Rewards Gold still say this:

Please note, bonus points will appear in two instalments of 2,000 and 20,000 and can take up to four weeks to be awarded to your Account.

There is no mention of waiting until your 5th statement.

The American Express Gold Business card has changed too

The American Express Gold Business card says, for referred cardholders:

Please note, bonus points will appear in two instalments of 2,000 and 20,000. You will receive 2,000 points when you reach £1,000 spend. You will receive the additional 20,000 points when you reach £3,000 spend – these points will appear on your fifth statement.

No other cards have got this wording

The American Express Platinum charge card says, for referred cardholders:

Please note, bonus points will appear in two instalments of 5,000 and 30,000 and can take up to four weeks to be awarded to your Account.

The American Express Platinum Business charge card says, for referred cardholders:

Please note, bonus points will appear in two instalments of 5,000 and 40,000 and can take up to four weeks to be awarded to your account.

The Starwood Preferred Guest American Express card says, for referred cardholders:

Please note, bonus points will appear in two instalments of 1,000 and 10,000 and can take up to 4 weeks to be awarded to your Account.

The free British Airways American Express card says, for referred cardholders:

Please note, bonus Avios will appear in two instalments of 1,000 and 5,000 and can take up to four weeks to be awarded to your Account.

The British Airways American Express Premium Plus card says, for referred cardholders:

Please note, bonus Avios will appear in two instalments of 1,000 and 25,000 and can take up to four weeks to be awarded to your Account.

The Nectar American Express card says, for referred cardholders:

Please note, bonus points will appear in two instalments of 1,000 and 20,000 and can take up to 4 weeks to be awarded to your Account.

Conclusion

If you are applying for an American Express Preferred Rewards Gold charge card (and this is why I think Amex Gold is your best choice for your first miles and points card) via a referral then be aware of this change to how the bonus is awarded.

As the card is free for the first year, you’re not losing out financially if you do have to wait five months to get the bulk of the sign-up bonus.

Whilst you should clearly take the T&C’s as gospel, let’s wait a few weeks to see if this is really being imposed.  My wife applied for a Gold this week so, if accepted (she was not immediately accepted), she will be a good test case.


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Comments (131)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Dave Barron says:

    Interesting Rob. I too reapplied and was accepted for Gold a few days ago (having referred myself using a link from my free BA card). Personally I could wait the 5 months if necessary but let’s see what happens!

  • Si says:

    I assume no one has had any tip-offs on a pending increased Amex Nectar Card sign-up offer?

    30-40k rather than standard 20k?

  • mark2 says:

    My wife got a new Gold card on 12 January 18 and received the 22,000 bonus when she crossed the £2,000 mark on 23 Jan. She then upgraded to Platinum and got the 20,000 bonus when she crossed the £1,000 spending line on 7th Feb.

  • roberto says:

    And a data point on my Business Card I received the MR a couple of days after the £3000 spend threshold was achieved and not even had the first bill thus far.

    • shd says:

      Did your online account show the MR spend target? Mine doesn’t, although Amex assure me the sign-up bonus target is on the account…. (?)

      • mark2 says:

        mine didn’t show for several weeks and it never showed for the companion card but I got the points.

        • roberto says:

          Mine did not show on the Business account at all. My wife had the personal gold and that did show but not for the first 3 weeks or so. Often it appears on the app before you can see it online.

          She applied for the supp card for me and the 3000 points appears on the account before the card dropped through the door. Same story with the BA card. I never apply for sups when churning always waiting for a month or so to get the extra bonus points.

  • Neil says:

    I reapplied for my BA card recently and hit the 3k target about 4 weeks later, however it was showing that I had not earned anything towards the 25000 sign up bonus. When I spoke to them on the phone the person seemed confused and said it may take up to 3 months to get the sign up bonus credit onto my card, but said I would definitely get it.

    • Intentionally Blank says:

      Exactly my experience too. Didn’t even have chance to look at the website to see progress, as I hit the target within two weeks of getting the card.

      Spoke to CC and they mentioned I’d get the bonus AFTER 3 months

  • mark2 says:

    I also got a new Gold card on 9 Mar 8 and have spent £1,000 so far.
    I got a gold companion card as I always advise. The points for the two cards are shown on one points account which is slightly confusing. There is a progress bar for the gold card but there has not been any mention of the extra 5,000 points for companion but they did appear attached to the transaction that crossed the line as has always been the case.
    I have never seen any declaration by Amex of when the bonus points will be awarded so surely it is up to them. I would have thought that at the end of the 90 day qualifying period would be reasonable and a way of slowing down churning, but obviously prefer the current method.

    • Ben E says:

      You won’t get a bonus for companion on the gold card, only on the platinum. A supplementary card just puts spend into your account so they do not count as separate MR accounts and it’s just your 1 account

      • mark2 says:

        Companion and supplementary are different.
        As I said I got 5,000 MR points for the companion with £500 spend.
        I believe that some people have reported getting 3,000 for supplementary on gold, but that would prevent me from getting 5,000 for supplementary on platinum when I upgrade.

        • Alan says:

          I received 3000 for a supplementary on my gold card, although I think it may have been a time limited offer.

        • roberto says:

          Correct..

          First Gold supp card 3000 MR
          Companion to Gold card is 5000 MR

          First (black) BA Card sup 3000 MR

          First Plat Supp card 5000MR
          Companion to Plat card 5000MR

          The best route is to churn gold card ( getting bonus by referring from partners Plat ) , spend £2000 for bonus , then get supp gold , then get gold companion and spend £500 for that bonus , cancel supp and companion , then upgrade to Plat and spend the extra £1000 for next bonus. Lastly apply for plat sup and companion cards spending the necessary to get those bonuses too.

          During all this the partner cancels their plat card and you wait 6 months refer them , rinse and repeat.

          Of course this the the main reason to have a partner in the first place…..

        • john says:

          If you apply for the supp card during the main gold/plat application process does it get the supp bonus?

        • mark2 says:

          @John No

      • Tom Cook says:

        My other half just this week got 3k MR for a supp on her Gold Card.

        I got the same when I had the card before upgrading to the plat.

    • AndyR says:

      How long do the 5000 pts from the Gold Companion Credit Card usually take? I spent £500 2 weeks ago but nothing yet.

      Planning to upgrade to Plat soon so not sure how long to wait .

  • JamesB says:

    It could be intentional, they could be testing the water including the sensitivity of their referral market to changes in T&C. If so, it is going to be a very skewed analysis towards HFP readers as few others will likely hear about it or notice. If subsequently applied accross all cards then it could have a substantial impact on short term churning so they could pgo some way to achieving their perceived goals without changing the 6 month rule. Instead of ditching cards soon after hitting bonus targets, serial churners would need to wait around 6 months to do so. Thanks Rob, very useful information for points collecting and churning if this is applied as written.

    • Rob says:

      Indeed. This creates a minimum 11 month churn schedule without any apparent change in the headline rule – if they apply it.

  • Go says:

    I got the gold card around 20th February and passed the £2k threshold a week ago. The bonus appeared in two parts of 20k and 2k within a few days

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