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Plaza Premium loses management of the Cathay Pacific lounge at Heathrow Terminal 3

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Plaza Premium confirmed to us this week that it is no longer managing the Cathay Pacific lounge in Heathrow Terminal 3.

We had heard rumours of this from readers in the last couple of weeks, along with more worrying reports about a deterioration in food quality and service.  I don’t know who has replaced Plaza Premium – Accor manages the nearby Qantas lounge so it could be them – or who initiated the move.

Plaza Premium dropped from management of Cathay Pacific lounge Heathrow

The Cathay Pacific First Class lounge was, by far, the best option for a British Airways Executive Gold member flying out of Heathrow Terminal 3I reviewed it here.  You’d be a mug to use BA’s Galleries First lounge, which I reviewed here.  Let’s hope that the recent feedback reports are only a transitional blip.

Before anyone asks, if you have a British Airways Executive Club Silver card then I tend to recommend the Qantas lounge in Terminal 3, purely on grounds of scale.  The Cathay Pacific Business lounge is smaller but quieter.  Unless you are looking for a specific drink, item of food or magazine there is no logical reason to go near the American Airlines or British Airways lounges.


how to earn avios from credit cards

How to earn Avios from UK credit cards (August 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

We also recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (137)

  • BSI1978 says:

    Think I know the answer to this (but trying my luck anyhow) but can anyone confirm whether I’d be able to claim a full refund if BA change my flight time by 90 minutes? I don’t think that counts as ‘significant’ but I had actually been thinking we’d need to cancel in any event and would prefer to get as much back as possible (it was a reward booking). Cheers

    • Alan says:

      According to MSE its 2h for BA (https://www.moneysavingexpert.com/travel/flight-changes/) but no harm in calling and trying to cancel IMO, its still a fairly big shift and have certainly heard of people successfully changing flights for smaller changes than that.

      • Lady London says:

        Iberia has done a 3 and a half hour shift that I’m currently dealing with them on.

        I’ll be very interested to see how it turns out for me. Basically they forced me to cancel because it made such a mess of the booking. And it was the 90,000, so this is going to be fun… Let’s just say I’ve marked the date in 8 weeks time in my calendar for external followup.

  • Simon says:

    A bit of effort but you can currenty book Plaza Premium Lounge in either LHR t3 t4 or t5 for dates this month for USD10
    You have to go via the expedia.com US site. Tickets are $40USD but coupon THANKYOU get $30 of a $40 spend. Need separate accounts/ emails / credit cards for multiple tickets.
    Spotted on hotukdeals.

  • Jimbob says:

    Rather O/T but managed to stack a Majestic Wines premium concierge offer, with a free bottle of Presecco and a £25 Amex credit, totalling 18 bottles of wine for just over £100.

    Probably not the best wine in the world, but good enough for the in laws over Christmas!

  • JPV says:

    OT: Do Iberia reward flights flown on BA and booked with a BAEC number earn tier points and avios with BA?

    • Shoestring says:

      Not reward flights.

      Let’s see if I pass the test lol

    • Lady London says:

      No. but in rare instances people have managed to get credit when the airline had an irrop on their original flight and they got put on another one instead.

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