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Plaza Premium loses management of the Cathay Pacific lounge at Heathrow Terminal 3

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Plaza Premium confirmed to us this week that it is no longer managing the Cathay Pacific lounge in Heathrow Terminal 3.

We had heard rumours of this from readers in the last couple of weeks, along with more worrying reports about a deterioration in food quality and service.  I don’t know who has replaced Plaza Premium – Accor manages the nearby Qantas lounge so it could be them – or who initiated the move.

Plaza Premium dropped from management of Cathay Pacific lounge Heathrow

The Cathay Pacific First Class lounge was, by far, the best option for a British Airways Executive Gold member flying out of Heathrow Terminal 3I reviewed it here.  You’d be a mug to use BA’s Galleries First lounge, which I reviewed here.  Let’s hope that the recent feedback reports are only a transitional blip.

(Before anyone asks, if you have a British Airways Executive Club Silver card then I tend to recommend the Qantas lounge in Terminal 3, purely on grounds of scale.  The Cathay Pacific Business lounge is smaller but quieter.  Unless you are looking for a specific drink, item of food or magazine there is no logical reason to go near the American Airlines or British Airways lounges.)

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Comments (137)

  • Anon says:

    LOT have a bid for upgrade option – anyone had any success with this and know what a good offer is to get to business from Warsaw to Singapore? No idea what loads are like and never flown them before.

    • Pangolin says:

      Their business loads (especially Eastbound) tend to be quite low. TBH you have a good chance of the bid being accepted even if you offer the minimum.

  • BlueHorizonuk says:

    OT: Rob I got a notification from twitter when you posted something last night about GUF changes. But clicking on it the tweet was deleted.

    What was it!!! LOL

  • TripRep says:

    OT: what’s the best travel FX deals at the moment, got an Amex spend target to hit, but only needing £300ish USD.

  • BlueThroughCrimp says:

    Been to Vilnius a couple of times.
    It’s a nice place, and when the City Fiesta is on at the end of August / beginning of September there’s a really good atmosphere around, with a huge range of stalls of local produce along one of the main streets.

  • Benylin says:

    OT: Wilko £10 back for £40 spend posted for 4 purchases, bought Amazon vouchers.

    • Anna says:

      Mine posted within 3 days, £10 back for GAP and Domino’s spend also appeared pretty quickly.

      • Roger says:

        Anna, got your split spend on GAP credited successfully?
        I still need to wait for few more days before I can chase Amex

        • Anna says:

          Yes it’s appeared now but took a few days longer than the credit to one of my other cards even though the orders were placed a few minutes apart.

  • Benylin says:

    OT: got this from Air France:

    For a limited time only, purchase an Air France gift card and receive a free additional £20 when you spend £100 or more!*

  • Matt says:

    Does anyone know what the lead times are for launching new routes? Flying ISB-LHR at the end of Feb and I’d love to fly direct rather than faffing around in the Gulf as I have done for the last eight years…

    • Rob says:

      In general it happens at the end of the season, most likely nearest Sunday to 31st March when the world airline timetables all switch overnight.

      • Nick says:

        Rob, slight correction… it’s always the last Sun in March, not the closest to the 31st… so it would be 25 Mar rather than 1 Apr, for example. Same day the clocks change, if that helps.

        As for BA’s new routes, note that PIT begins with next year’s summer schedule, so I would be amazed if ISB were sooner. Although stranger things have happened!

  • Craig says:

    OT: Amex Platinum car rental insurance, does this have to be paid for on the Platinum or is any Amex OK?