HFP in Vietnam: Review of the Hilton Hanoi Opera

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This is our review of the Hilton Hanoi Opera in Vietnam.

It is part of our series on Vietnam. You can read more about my trip in Vietnam, including reviews of business class on Vietnam Airlinesa review of premium economy on Vietnam Airlines, a Halong Bay cruise, the MGallery by Sofitel Royal Hoi An and a review of the Sailing Club Resort Mui Ne.

As a reminder, Vietnam Airlines offered me and my plus one complimentary flights (one way Premium Economy, one way Business).  It also used its contacts to arrange complimentary hotels, including the Hilton Hanoi Opera.  HFP paid for all its incidental expenses.

If you are reading this review via email, you should know that there is another Vietnam article on the HFP website today which you have not been sent.  You can read it here.  It covers a one night cruise on Halong Bay with Paradise Cruises.

The Hilton Hanoi Opera is situated – as you might expect – adjacent to the Hanoi Opera, in the French Quarter of Hanoi. It is in walking distance of the Hoan Kiem lake

Hilton Hanoi Opera

Hilton Hanoi Opera is inside a large building that evokes the French colonial style, although it was built in the late nineties.  You are greeted by a large atrium:

Hilton Hanoi Opera atrium

…at one end of which is reception:

Hilton Hanoi Opera atrium

There is also a cafe area here as well as access to conference rooms including a ballroom. It is an impressive space.

My room

I was upgraded to an Executive Room because I have Hilton Gold Elite status, thanks to my American Express Platinum card.  I was put on the third floor. This was my room:

Hilton Hanoi Opera bed and

Hilton Hanoi Opera bed

There is a desk in the corner with an office chair:

Hilton Hanoi Opera desk

….. and the bathroom, with the usual Crabtree & Evelyn amenities.

Hilton Hanoi Opera bathroom and Hilton Hanoi Opera bathroom

The room itself, as you can see, is very large. It almost feels like the furniture is lost in the space! It is a little dated – I can’t imagine anything has been done since the hotel opened, although I quite like the red granite bathroom. I wouldn’t be surprised if the rooms get refurbished in the next few years.

You also get a large wardrobe with mini fridge and tea/coffee facilities, as well as slippers, gowns, hangers and an iron/ironing board.

Hilton Hanoi Opera safe

This was the view from my window:

Hilton Hanoi Opera view

The Executive Lounge

The Executive Lounge is on the 7th floor, which is at the top of the building.  Stepping out of the lifts you are greeted by a reception desk, although this is normally unmanned and you can walk into the lounge area where you will be asked for your room number.

This photo is from the Hilton website because it was quite busy when I was there, but it looks the same:

The lounge is separated into three different ‘rooms,’ the last of which is very quiet.

The lounge is open all day (and I presume all night?) but has three distinct meal services. Breakfast is 6-10am, and features a mixture of western and Asian foods including sausages, hash browns, tomatoes, dumplings, steamed buns and cold meats, cheeses, pastries, bread and spreads etc etc.

Hilton Hanoi Opera executive lounge buffet

andHilton Hanoi Opera executive lounge buffet

Between 3pm and 6pm afternoon tea is out, which includes scones and whipped cream and jam.

Between 6pm and 8pm you have access to alcohol including beers, wines and spirits (mix your own cocktails) as well as dinner items which include stir-fry, a western pasta dish, vegetable dish, salads and a small sandwich station.

The quality of the food is about average for an Executive Lounge – although the Asian / Vietnamese items are typically much better.

Breakfast

The main hotel breakfast buffet is included if you have Executive lounge access. This is on the first floor, in a lovely glass extension:

Hilton Hanoi Opera breakfast buffet

The buffet is made of several stations staffed by chefs, including a pho, egg, crepe and smoothie stations. This photo shows you how much there is, and it’s not even the whole thing!

Hilton Hanoi Opera breakfast buffet

In addition you will find the usual tables filled with cereals, pastries and hot items, again including an full English style buffet. You’re unlikely to go hungry here! I went with a beef pho to start:

Hilton Hanoi Opera pho

….. followed by a freshly made nutella crepe …..

Hilton Hanoi Opera crepe

Pool & spa

Also on the first floor is the pool, gym and spa. This includes a nice outdoor pool:

Hilton Hanoi Opera pool

….. as well as a small gym and jacuzzi indoors. Changing rooms also have a steam room/sauna. All are open from 6am until 10pm, which is great – the sauna is an excellent way to wind down in the evening!

Unfortunately, the pool is shaded by the hotel itself in the late afternoon, although it does get sun morning and early afternoon.

Conclusion

The Hilton Hanoi Opera is a decent hotel very well located in Hanoi. Although the rooms are in need of an overhaul in the next few years the facilities are good (there are also a handful of restaurants and cafes, none of which I tried – it seemed a shame with authentic local eateries within walking distance!).

I want to draw particular attention to the staff, who made my stay at the Hilton Hanoi Opera especially good. They are warm and welcoming and so friendly, even when (like the room service staff) they cannot speak good English. In the end you can still communicate and are left with a smile on your face.

You can see the Hilton Hanoi Opera on the Hilton website here.

Hilton Hanoi Opera review

How to earn Hilton Honors points via UK credit cards

As a reminder, there are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses!

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade and Melia Rewards Gold status.  We reviewed American Express Platinum in detail here.

Click here to read our detailed summary of all UK credit cards which earn Hilton Honors points.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

Marriott adds SEVEN hotels in Barbados as it buys Elegant Hotels for £100m
HFP in Vietnam: My one night river cruise with Paradise Cruises on Halong Bay

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Comments

  1. I’ve been to Vietnam this year in April, I think Hanoi is too messy, but you really want to stay closer do the action. There are multiple good “boutique” hotels in the centre. I recommend bahn mi and a trip to halong Bay for at least 1 night.

  2. Hanoi is just an hour’s flight from where I work and I think it is a great city – with the Hanoi Hilton Opera being a very good location, not far from the lake. The review is an accurate one in my opinion. Breakfast in the main restaurant is better than the lounge but I found that I did not need to spend money on dinner because of the evening buffet. In comparison with HCMC (Saigon) which is also a great location I find Hanoi better value – with a direct flight (whereas when I go to HCMC I have to stop at Phnom Penh for an hour) – and much easier to walk around with better baguettes. But, each to their own as they say.

    • Chris, or Cat?
      Are you Cambodia based? Could you recommend a beach resort, not high end tho for a few days in November?

  3. The dated ‘brown’ furniture and carpets remind me of the current rooms at the Hilton Croydon. The bedrooms there are just like going back to the 70’s/80’s.

  4. Agree with the poster before. When in Hanoi stay in the Boutique hotels. The service was out of this world, rooms and breakfast really nice. We stayed in one of the La Siestas and it was probably the best value for money we ever had in a hotel.

    • Yes we were in la siesta and it is amazing! They may try push you to book extra tours with them, but that happens anywhere there.

  5. The Original Nick says:

    I stayed there 2 1/2 years ago and got upgraded to a suite (I was Diamond status then) and felt very welcome by all the staff day in day out. All of the review I agree with.

  6. Richard says:

    The accor properties knock spots off this. The Metropole or Opera hotel every time!

    • flyingbee says:

      I’ve stayed at the Metropole (Sofitel) several times and it is a great hotel. There is the Historical wing in the old part of the hotel (beautiful rooms for a leisure stay) and then the modern Opera wing which is my choice for business travel.

      If you take a hotel car to/from the airport you get a driver with hat and white gloves, and a BMW 7 series complete with a small try of macarons!

  7. That room is depressing, back to the 80’s, I wouldn’t want to spend anytime in it bar sleeping. As others have said go boutique in Hanoi and for that matter the rest of Vietnam too. Also no need to eat any western food … the local cuisine is delicious and cheap.

  8. Greenpen says:

    It may be walking distance from the lake and the centre of the old city but it’s a long walk!

    If you are on holiday and can stay where you want there are many better hotels in Hanoi. I would only stay at the Hilton if it was much cheaper than other similar hotels. The Apricot Hotel actually fronts the lake and is very good except for the roof bar which seems to merge with the swimming pool area making it rather unatmospheric for a evening drink. There will be other great hotels to experience.

  9. I Stayed in the Hilton Hanoi opera a couple of years ago on my month long trip around Vietnam and Bangkok in November. I would not it is in the old quarter close to everything and a stroll around the Hoan Kiem lake is pleasant in the evening. Take care crossing the road as there are motorbikes everywhere?.
    I stayed in various hotels in Vietnam and found the Hilton Hanoi opera not the best or the worst.
    I agree with others that the rooms are dated.I had a meal in the restaurant and was pleased with the food and service.
    I am a Grand Prix fan I asked the staff if I could watch the GP on the tv in the bar area on the first floor and they tuned it in and watched it with a couple of beers, Staff are very good here,Pool area is nice and was quiet on my visit.All in all I would stay again.

  10. +1 for the Sofitel Legend Metropole

    A really nice hotel with a bit of history and its own bomb shelter.

  11. given that the metropole is about 3-4x the price of the Hilton its hardly a fair comparisson.

    Love Hanoi, and im happy to stay in cheap friendly places in the middle of the action. The street food is so fantastic I wouldn’t go near an executive lounge if you paid me

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