Maximise your Avios, air miles and hotel points

Have you been ‘diagnosed with a psychological condition’ after the 2018 BA data breach?

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

If you signed up to the class action lawsuit against British Airways over the 2018 data breach, you may have received an email this week asking for details of your mental health.

As I understand it, some claimants will have to appear as part of the case, to be a representative sub-set of all claimants. Your Lawyers, which is working on the case, appears to be trying to find some suitable people.

These are the questions which Your Lawyers is asking people who signed up to the lawsuit to answer:

British Airways BA 777X 777 9X
  • Were you suffering with any pre-existing mental health/diagnoses at the time you were notified by the British Airways regarding the breach?
  • If so, do you feel that your pre-existing condition has been exacerbated since learning of the data breach?
  • Since learning of the British Airways data breach have you sought medical attention as a result of distress caused by the breach?
  • If you have sought medical attention, on what date did you first do so following the breach?
  • Have you received a diagnosis of any psychological condition since learning of the breach?
  • Have you suffered any distress as a result of the breach?
  • If the answer to the previous question is yes, please provide a brief explanation as to how the breach has caused you distress

Since the breach, have you been affected by any of the following:

  • Feeling nervous, anxious or on edge?
  • Not being able to stop or control worrying?
  • Worrying too much about different things?
  • Trouble relaxing?
  • Being so restless that it is hard to sit still?
  • Becoming easily annoyed or irritable? 
  • Feeling afraid as if something awful might happen? 
British Airways BA A380 flying

Over the last two weeks, how often have you been affected by any of the following problems?

  • Feeling nervous, anxious or on edge?
  • Not being able to stop or control worrying?
  • Worrying too much about different things?
  • Trouble relaxing?
  • Being so restless that it is hard to sit still?
  • Becoming easily annoyed or irritable? 
  • Feeling afraid as if something awful might happen? 
  • Do you continue to suffer with distress as a result of the British Airways data breach?
  • If you are no longer suffering distress as a result of the data breach, approximately how long did it take for you to recover from the distress caused by the breach?

I am beginning to look forward to the court case now ….

British Airways BA Amex American Express

How to earn Avios from UK credit cards (September 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards. Both have increased sign-up bonuses until 2nd November 2021:

British Airways BA Amex American Express card

British Airways American Express

10,000 Avios for signing up, no annual fee and an Economy 241 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

40,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The 30,000 points bonus on Amex Gold runs to 9th November 2021. The 60,000 points bonus on The Platinum Card runs to 2nd November 2021.

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies. This card has a limited time offer of 60,000 Avios when you sign up:

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

60,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (92)

  • Simon Fisher says:

    The American “where there’s blame there’s a claim” culture has always sickened me. The whole concept of class action reminds me a bit of vultures circling a dying animal waiting for the moment they can swoop.
    If you joined this one, good luck to you. I hope it fails but if not you enjoy any money you make from it as much as you deserve.
    Either way you will be paying the cost on any future flights.

    • WaynedP says:

      May I politely request that you cease these vile slurs against vultures ?

      They are extremely talented and useful contributors to carrion disposal and dispersal in the savannah, and to compare them to these lawyers unduly tarnishes their reputation with cruel and libellous calumny.

  • Doug M says:

    I’ll get the popcorn.

  • Nicky says:

    Absolutely disgusting what these lawyers are doing, how ridiculous to go down the mental health route, it’s just a farce and as noted above, will cost us more in the long run. Unfortunately there are people out there who can’t see the light for £££££ signs in their eyes.

    • Chris Heyes says:

      Nicky What the Lawyers are doing is what they are supposed to do, their job
      get a result is the aim the more they can get the better for their clients
      I thought that’s what they are supposed to do ?

      • Nicky says:

        Chris, whilst I don’t disagree with you, I think this is a step too far… is all to do with pre-existing conditions and taking the victim as you find them….but really this is scraping the barrel a bit….if they succeed on this it will open the floodgates to everyone being able to claim for security breaches (which happen all too often on the internet now). If someone actually suffered a loss then I am 100% in agreement but if no loss, password changed then don’t make everyone pay for someone who was anxious for a while ‘in case’ they may suffer loss. Hard hearted….yes

      • sayling says:

        That’s not a great argument, though, is it, Chris?

        There are people whose job it is to send text messages to people advising of tax rebates or tax demands, purporting they are from HMRC…

        There are professional con artists, professional burglars and so on.

        And tax advisors that look for loop holes in legislation to reduce tax bills, to the detriment of government purses that ends up being detrimental to all other tax payers

        • Chris Heyes says:

          sayling Also there are people advising clients to buy islands abroad so they can pay less tax than the should or sell from Ireland to avoid as much tax/vat as possible or keep their money off shore
          All despicable people “I agree”

    • Alex Sm says:

      BA should have proactively credited 22,000 Avios to each affected or potentially affected customer and settle the matter

  • Tom Murray says:

    Also now locked out of my EC after changing and re-changing password. Using Apple generated strong ones. What a farce 🙁

  • Alistair Smith says:

    If you suffer from the problems to the extent suggested in the e-mail, you’d probably be to nervous to book a flight you’d be far too sacred to get on in any case. Honestly.

  • r* says:

    I find it hard to feel any sympathy for BA when a bunch of ambulance chasers are going after them with nonsense like this when BA just tell its customers that they wont rebook them onto other cancelled flights. If BA act so badly, why should other companies act nicely with BA?

  • Aston100 says:

    Someone should get Mr T involved.
    BA vs BA

    • Mikeact says:

      I’m still trying to get over a cancelled BA flight in 1986..someone help.

  • Old Cumudgen says:

    If this isnt an example of bringing the legal profession into disrepute I don’t know what is!

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.