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How to check the balance of your British Airways eVoucher online

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Do you have a British Airways eVoucher or Future Travel Voucher from the pandemic, and want to know how much money is left on it?

Better late than never, British Airways has finally introduced the ability to check the value of an eVoucher.

All Future Travel Vouchers should have been converted into eVouchers by now.

BA British Airways evoucher balance check

If you had a Future Travel Voucher issued between March and November 2020, British Airways will let you cash these in if you request it – see here. This is because it has been decided that British Airways may (ahem) not have been acting fully within the law when advising you on your refund options.

Of course, being British Airways, it is a bit of faff to check your eVoucher balance.

You need to go to this page of and input your email address.

Does the balance of your voucher(s) then display on screen? Of course not. British Airways will send you an email to tell you how much money is left on your eVoucher.

It’s progress of sorts though ….

Under the current rules, eVouchers must be used by 30th September 2023. I suspect we may see some flexibility on this as the deadline approaches.

British Airways lounge loads

Check how busy the British Airways Heathrow lounges are

I’m not sure who originally posted this, but via our forum we discovered a link to this site.

It shows the current passenger volumes in the British Airways lounges at Heathrow Terminal 5. A screenshot is above, taken at 10am yesterday.

Given how far apart the Galleries North and Galleries South lounges are, it could come in useful when deciding which way to go. I doubt many people can face the walk from North to South, or vice versa, if they arrive in one and find it busy.

It is also a reminder that, if your flight departs from the 5B or 5C satellites, the Galleries lounge in Terminal 5B is virtually certain to be quieter than those in the main terminal.

You can check the lounge loads here.


How to earn Avios from UK credit cards (December 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

30,000 points and unbeatable travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (81)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nick Anon says:

    Is there a way to check the validity of a voucher? I have one given after a complaint which doesnt show up via this method

    • ChrisC says:

      Thar’s because those are a different type of voucher.

      I think compensation vouchers (which have totally different T&Cs to evouchers) appear in the ‘vouchers’ section in your exec club account.

      • Nick Anon says:

        Thanks, that would make sense. So I’ve just checked the ‘My eVouchers’ section and it says ‘You have no current, used or expired eVouchers.’

  • Stu_N says:

    Re. No1 lounge reservations not being available, this isn’t a new thing. Pre-pandemic it happened quite often at Birmingham for evening flights.

    Related to this, Dragonpass+ are waiving their reservation fees for up to 10 visits for the rest of summer – good to see them being proactive about capacity issues. Mine is via RBS Black account if that makes any odds. I pasted the full email into yesterday’s chat at around 1700.

  • Alan says:

    Those lounge load indicators remind me of the T5 security ones which never seem to mean anything 😂 I find nowadays Galleries North is normally rammed and South semi-rammed (but bigger so easier to get a seat) and T5B always better then either. Not sure it changes that much!

    • Laura says:

      The security queue indicators are manually updated by HAL and haven’t been used since before COVID. They were a useful tool before then.

      The BA lounge capacity checker uses actual cameras so is far more accurate.

  • Confun says:

    When you arrive at Heathrow you can see this on display boards also within the terminal

  • Alan says:

    Re eVouchers – more flexibility on expiry date would be great, but would also be good to be able to use them on taxes/fees for redemptions too!

  • Peter says:

    No1 South was absolutely horrible! I don’t get how people would pay for it.
    When I arrived, they made me join the WalkUp queue and said nobody else is waiting and it should take around 20 minutes. 2 minutes later I got the text to return. Inside all the tables were dirty and full of plates. The food was the most basic and worst quality you could imagine. Left and checked out MyLounge we well, and they have exactly the same food offering but with nicer seating. I think Grain Store is the best option, but it has a really long queue.

  • yonasl says:

    I cancelled a BA booking and got an eVoucher. Then used it on a BA holiday. When I input my email the message I get shows that same voucher as if it never been used. Wondering if another BA IT freebie like the TPs and Avios on reward flights. 🤫

    • FFoxSake says:

      Same here. Used two of my e-vouchers against a BA Holiday in Nov21, one of them is supposedly still available… 🙂

  • Matty says:

    If you’re pre-booking your lounge visit and you find that it is full then adjust your arrival / flight time, when booking, to arrive later in the day – you’re likely to find something and then turn up at your preferred time. I’ve never had an issue when I arrived, although I was reminded that it’s a three hour time limit once.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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