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How to check the balance of your British Airways eVoucher online

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Do you have a British Airways eVoucher or Future Travel Voucher from the pandemic, and want to know how much money is left on it?

Better late than never, British Airways has finally introduced the ability to check the value of an eVoucher.

All Future Travel Vouchers should have been converted into eVouchers by now.

BA British Airways evoucher balance check

If you had a Future Travel Voucher issued between March and November 2020, British Airways will let you cash these in if you request it – see here. This is because it has been decided that British Airways may (ahem) not have been acting fully within the law when advising you on your refund options.

Of course, being British Airways, it is a bit of faff to check your eVoucher balance.

You need to go to this page of ba.com and input your email address.

Does the balance of your voucher(s) then display on screen? Of course not. British Airways will send you an email to tell you how much money is left on your eVoucher.

It’s progress of sorts though ….

Under the current rules, eVouchers must be used by 30th September 2023. I suspect we may see some flexibility on this as the deadline approaches.

British Airways lounge loads

Check how busy the British Airways Heathrow lounges are

I’m not sure who originally posted this, but via our forum we discovered a link to this site.

It shows the current passenger volumes in the British Airways lounges at Heathrow Terminal 5. A screenshot is above, taken at 10am yesterday.

Given how far apart the Galleries North and Galleries South lounges are, it could come in useful when deciding which way to go. I doubt many people can face the walk from North to South, or vice versa, if they arrive in one and find it busy.

It is also a reminder that, if your flight departs from the 5B or 5C satellites, the Galleries lounge in Terminal 5B is virtually certain to be quieter than those in the main terminal.

You can check the lounge loads here.


HFP-Barclaycard-Avios-Card

How to earn Avios from UK credit cards (November 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

30,000 points and unbeatable travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (81)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • wolf says:

    I’m in Aspire Luton right now and it’s almost empty. PP through Amex Platinum. I’ve flown out of London 1-2x a month over the last year (usually Heathrow but it varies), and the same before covid, and I’ve literally never been turned away for capacity. Even when it is quite full.

    Is the capacity issue not as bad as is talked about on here? Do I just happen to travel at quiet times? Am I more charming at the front desk than I think?!?

  • Gary Frederick says:

    i had a voucher with BA from a flight then i booked a holiday with it but never got the remainder in a voucher so i have contacted BA holidays, made a complaint and this has been going on for 4 months now with no luck on a voucher. BA holidays confirmed how much i had left , said reply to this email when you book a holiday with the new reservation and we will credit back the voucher worth. i have told them im not spending money for you to credit me and i need the voucher for a flight not a holiday in which the original voucher was for and at no point did anyone explain i would not get a voucher back after booking the other holiday for the remainder left. after several emails im just getting ignored now. i wish i had asked for the cash refund right at the start instead of this shambles of a voucher situation that they put you in. i was always very loyal to them but now i feel like they are just trying to rob people with vouchers issued and not repaying the difference. why would someone spend more money to be credited back when they are holding your money in the first place ! makes no sense.

  • Bagoly says:

    The voucher checker is a welcome example of frugal innovation – asking for the email address and sending to it means they don’t need to get involved in the complications of user login.
    Of course a full functionality in the main site would be better, but we know that would have taken ages to happen, and really they could have done this many months ago….

    • Distichon says:

      I think this implementation actually makes a lot of sense. You don’t want to show the information right after typing in an email address, because you could look up other people’s voucher balance. And don’t forget many people don’t have BA accounts, so there’s no point to implement something to bind the vouchers to that instead of the mail address.

  • David B says:

    Has anyone had a reply via this service?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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