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Your 250 Avios from Uber should have posted – unless BA / Uber unlinked you

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Looking at reports, people who signed up to the new British Airways / Uber partnership last Autumn should have received their 250 bonus Avios yesterday.

Unless, that is, BA and Uber chose to unlink your accounts, which appears to be what happened to me.

Avios Uber

When I saw reports of the 250 Avios posting I went to check my Executive Club account but there was nothing.

I then remembered that I had heard reports from readers that their Uber and Executive Club accounts had mysteriously unlinked.

I went over to the Uber app and, indeed, my accounts were no longer connected:

Uber Avios partnership

I went back to my Executive Club statement and saw that the last Uber ride which earned me Avios was on 29th December:

Uber Avios partnership

The unlinking occured at some point between 30th December and 2nd January, because I took a trip from Heathrow on 3rd January which earned nothing:

Uber Avios partnership

Before anyone suggests it as a reason, I hadn’t used Uber abroad between those two dates. My trip had been to Scotland.

I’m not sure what I should do now. I can’t be bothered to raise a formal complaint for the sake of 250 Avios, and it’s not clear who is responsible for the unlinking anyway – British Airways or Uber? It is also still possible that the bonuses are being batched and I will still get mine in a few days.

It’s worth noting that there was no requirement, as far as I remember, to keep your accounts linked until the closing date of 31st December 2022.

If you haven’t had the 250 Avios bonus, it is worth checking if your Uber and Avios accounts are still linked. In fact, even if you did get the bonus, check anyway.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (July 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points AND (to 27th August) £400 to spend at Amex Travel Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

10,000 points bonus – plus an extra 500 points for our readers Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (93)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • thomas says:

    Like you I was unlinked and missed out on some points but the 250 have credited this morning

  • Chas says:

    Like others are beginning to report, my 250 weren’t there when I checked mid-morning, but they’re there now. Clearly happening in batches.

  • lumma says:

    £63 for an Uber from Chelsea to Heathrow? Even worse when you missed out on those 63 Avios too…

  • Lula says:

    My account is linked but I’ve received neither the bonus nor any points for trips. Hardly seems worth chasing up though.

  • Em says:

    There was a requirement to keep the accounts linked to 31st December by the way: see in the FAQS

    You will need to link your British Airways Executive Club and Uber accounts and stay linked until 31 December 2022 to receive 250 bonus Avios. Avios will be credited up to 30 days after the promotion ends (31st December 2022 at 23:59)

  • Mrsa says:

    My account is still linked to Uber but I haven’t got my points.
    How can I claim them back?

  • Derek says:

    My 250 points were credited to my BA account on 27th January

  • Danny says:

    Has anyone else had any attempted fraud on their BA Amex after linking to Uber?

    My BA Amex card never leaves my house (I use the Preferred Rewards card instead) but after linking it to Uber I’ve had a fraudulent transaction that required Amex to issue a new card.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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