Over half term, my brother had a terrible time flying out to New York on BA.  His connection from Manchester to Heathrow was delayed due to a cancellation. Because they had booked 5 x World Traveller .....

Over half term, my brother had a terrible time flying out to New York on BA.  His connection from Manchester .....

11 Dec 201611 December 2016 by Rob Burgess • 77 comments

Here is the latest edition of our regular feature which summarises offers that are ending soon. It pulls together the different deals mentioned on our Top Avios Points Earning Offers, Top Hotel Bonus .....

Here is the latest edition of our regular feature which summarises offers that are ending soon. It pulls .....

11 Dec 201611 December 2016 by Rob Burgess • 11 comments

News in brief: United cancels Manchester to Washington flights United Airlines has announced that it will drop its Manchester to Washington route for Summer 2017 after six years. The airline has .....

News in brief: United cancels Manchester to Washington flights United Airlines has announced that it will drop .....

11 Dec 201611 December 2016 by Rob Burgess • 18 comments

IHG Rewards Club, the Holiday Inn, HI Express, Crowne Plaza, InterContinental etc loyalty scheme, has launched a website for its Spring 2017 promotion – IHG Accelerate.  Yes, it is repeating .....

IHG Rewards Club, the Holiday Inn, HI Express, Crowne Plaza, InterContinental etc loyalty scheme, has launched .....

10 Dec 201610 December 2016 by Rob Burgess • 139 comments

News in brief: How companies should treat their most enthusiastic customers The Economist has a very interesting article on ‘super consumers’ this week.  By ‘super .....

News in brief: How companies should treat their most enthusiastic customers The Economist has a very .....

10 Dec 201610 December 2016 by Rob Burgess • 25 comments

News in brief: Uber launches UberEVENTS The newest Uber venture is UberEVENTS.  If you are a corporate or social event planner this may be of interest to you. Imagine that you want to offer people .....

News in brief: Uber launches UberEVENTS The newest Uber venture is UberEVENTS.  If you are a corporate or .....

10 Dec 201610 December 2016 by Rob Burgess • 14 comments

This week we have been running a fantastic and exclusive competition for our readers in association with the new loyalty app Bink: One Head for Points reader will win 100,000 Avios. It could be you .....

This week we have been running a fantastic and exclusive competition for our readers in association with the .....

9 Dec 20169 December 2016 by Rob Burgess • 33 comments

Qatar Airways has become a partner of Le Club AccorHotels, the Novotel / Sofitel / Ibis / Mercure loyalty programme. You can now convert your Accor points into Qatar Airways Privilege Club Qmiles at .....

Qatar Airways has become a partner of Le Club AccorHotels, the Novotel / Sofitel / Ibis / Mercure loyalty .....

9 Dec 20169 December 2016 by Rob Burgess • 50 comments

News in brief: Plaza Premium in Heathrow T2 voted ‘Best Lounge’ The Plaza Premium departure lounge in Heathrow Terminal 2 has been voted ‘best Priority Pass lounge worldwide’ .....

News in brief: Plaza Premium in Heathrow T2 voted ‘Best Lounge’ The Plaza Premium departure lounge .....

9 Dec 20169 December 2016 by Rob Burgess • 15 comments

Now that AerClub is up and running as the new Avios-based Aer Lingus frequent flyer scheme, I thought it was worth updating my list of all Avios airlines, ie airlines which let you redeem Avios points .....

Now that AerClub is up and running as the new Avios-based Aer Lingus frequent flyer scheme, I thought it was .....

8 Dec 20168 December 2016 by Rob Burgess • 72 comments

Thank you to everyone who came to the HfP Christmas party on Tuesday.  I hope you all had a great night with interesting conversations about Avios etc. Let’s see how soon we can repeat this. .....

Thank you to everyone who came to the HfP Christmas party on Tuesday.  I hope you all had a great night with .....

8 Dec 20168 December 2016 by Anika Burnett • 11 comments

Finnair has launched its January sale early.  It has launched special business class fares to Asia, valid until 9th January 2017 for travel between 16th January and 28th October 2017 (dates vary by .....

Finnair has launched its January sale early.  It has launched special business class fares to Asia, valid .....

8 Dec 20168 December 2016 by Rob Burgess • 42 comments

News in brief: Qatar Airways confirms Dublin route launch Qatar Airways has finally committed to a date for the launch of its Dublin route. Services will start on 12th June.  It will use a Boeing .....

News in brief: Qatar Airways confirms Dublin route launch Qatar Airways has finally committed to a date for .....

7 Dec 20167 December 2016 by Rob Burgess • 68 comments

I get the occasional email regarding travel insurance for mileage redemption tickets.  To be honest, I have never fully seen the point unless you have a pre-paid hotel reservation at your .....

I get the occasional email regarding travel insurance for mileage redemption tickets.  To be honest, I have .....

7 Dec 20167 December 2016 by Rob Burgess • 42 comments