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Vueling scraps its ‘Excellence’ fares as it retreats from the business market

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Vueling, if you’re not familiar with it, is BA’s sister low-cost airline, operating primarily out of Barcelona and Rome.  There are a substantial number of services to the UK.  Full details are on the Vueling website here.

You may remember our failed attempt to review Vueling’s ‘Excellence’ business class service recently.  Anika ended up being shunted to a one-class charter aircraft and had to fight for her ‘Excellence’ benefits.

We made an EU261 claim for a downgrade and we were, to be fair to Vueling, promptly repaid 75% of the fare as per the rules.

Vueling drops Excellence

It seems that Vueling has now given up trying to compete in the business market.  It has announced a new series of fare types.  As far as I can tell, unlike the scrapped ‘Excellence’ fares:

  • none of them get you an empty middle seat
  • none of them come with lounge access
  • none of them come with free food and drink
  • none of them come with two free checked bags
  • none of them come with guaranteed hand baggage storage
  • none of them allow you to change the name on the ticket
  • none of them allow you to refund your ticket

Here are the new ticket types you can book:

TimeFlex – the nearest you can now get to a business class ticket, offering unlimited changes (you only pay the fare difference), same-day flight change free of charge, priority boarding, Fast Track security and exclusive check-in desks

Family – comes with seat selection at time of booking, hand luggage (10 kg), one checked bag per passenger, priority boarding with infants under 2, exclusive check-in desks in Barcelona and Roma Fiumicino

Space One (from €15.99 extra) – guaranteed front row seat with 20% more legroom, priority boarding

Space Plus (from €12.99 extra) – guaranteed row 2-4 seat with 10% more legroom, priority boarding

Space (from €11.99 extra) – rows 12-14 with 20% more legroom, priority boarding

Personally, this new set up makes me less likely to fly Vueling.  The old Excellence product, with lounge access and a guaranteed empty middle seat on the front row, was relatively attractive as low-cost carrier flying goes.

In terms of pricing, there is no longer the big gap that existed between Excellence and the other fare classes.  TimeFlex, for a random one-way from Barcelona to Gatwick in November, is as low as €48 one way.  This is VERY good value for a ticket which allows you to make changes (but no refunds) and comes with seat selection, priority boarding and fast-track security.

Earning and redeeming Avios on Vueling

It is worth a quick reminder of how you can earn and spend Avios on Vueling.

Vueling has its own Avios programme, Vueling Club.  We wrote a long article on how Vueling Club works here.  Vueling Club is operated via and you can log in on to manage your account and book redemptions.

Vueling Club is revenue based for earning and redeeming.  The number of Avios you earn is based on how much you spend, and the number of Avios you need for a free seat is based on the cash cost.

However, to confuse matters, you can also earn and redeem on Vueling via Iberia Plus using the standard earn / burn charts.  The only way to work out which route is the better deal on any particular day is to check both.

Vueling flights from the UK are also bookable via as a British Airways codeshare.  This allows you to earn Avios and tier points directly, although you may pay more this way than booking direct.

Want to learn more?

Vueling has a special page on its website dedicated to these new products which you can find here.


How to earn Avios from UK credit cards (December 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

SPECIAL OFFER: Until 9th January 2024, you will receive 30,000 Membership Rewards points (convertible to 30,000 Avios) with American Express Preferred Rewards Gold. You receive 25,000 points if you spend £3,000 in three months and a further 5,000 points if you hold the card for 15 months. You can apply here.

SPECIAL OFFER: Until 9th January 2024, you will receive a huge 100,000 Membership Rewards points (convertible to 100,000 Avios) with The Platinum Card. You receive 75,000 points if you spend £10,000 in six months and a further 25,000 points if you hold the card for 15 months. You can apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 9th JANUARY), FREE for a year & four airport ….. Read our full review

The Platinum Card from American Express

Crazy 100,000 points (TO 9th JANUARY) and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (41)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Chris says:

    It’s a shame that Vueling couldn’t make a 4 seat ‘business’ cabin work – are there any other airlines that make a (kind of) business class work from the secondary type cities? This was the only one I knew of in Europe.

  • Anon says:

    “(We made an EU261 claim for a downgrade and we were, to be fair to Vueling, promptly repaid 75% of the fare as per the rules.)”

    I’m glad you were – I fought with Vueling for close to 2 months to be repaid £5 for a Pret meal when I was delayed going to Rome.

    The one Excellence fare I’ve ever done (BCN-MAD) was fairly rubbish, ordered the entire breakfast menu (in my mind I was ‘maximising value’) and it was like eating greased up cardboard.

    Level in my experiences with them have been a much better airline (although they should sort out their Avios earning)

  • vlcnc says:

    The best value fare on Vueling is not to fly Vueling at all. It’s only good value if it’s reliable and give you what you aim for, and it even at its basic level it frequently fails at. This airline is also an appalling indictment on the lack teeth in consumer law. Really terrible airline, I really wish it wasn’t promoted as good option here. For all the criticism of Ryanair, it isn’t the worst airline in Europe…

    • Lumma says:

      Definitely. I last flew them in February as part of a AMEX travel £50 off spend £200 deal to Rome with 2 nights in a hotel and the legroom on the way back meant I could barely walk when we landed at Gatwick. I’d choose Ryanair over them in a heartbeat of the price was equal

  • Russ says:

    On Monday flew CDG-MAD on Vueling and an irate business class passenger was complaining loudly how because she got on the bus last there were no seats left. On board instead of just finding her seat she was walking up and down the aisle complaining loudly for all to hear how there was limited overhead locker space for her as a business class passenger. Both problems I feel could have been averted if she’d gotten there earlier. She had a point but the DYKHIA approach was lost on others around.

    Also the 10euros for a G&T ‘pack’ is just taking the pith!

    • Anna says:

      Had a similar experience on BA this summer, there were CE passengers who didn’t need transfers complaining that Economy pax were getting priority transfer to T3 because the connecting flight was delayed! I wish people like that would read their Ts & Cs, I’m pretty sure there would be no mention of guaranteed seats on buses or overhead locker space ????.

      • the_real_a says:

        I agree, but considering the outrageous prices BA charge for CE not reserving locker space above your head is just petty. Especially since BA flatly refused to invest in the big bins during the recent refurb.

        • roberto says:

          And the crew often use the row 1 lockers too..
          Plus the oxygen takes up another one..
          First world problems..

  • Mark says:

    I assume that the difference in ticket price more than covered the “free” stuff included in the fare. It should not have been logistically difficult to offer as it did not have special catering like BA Club Europe has.

    Am I missing something or are the “space” products only offering a reserved seat and priority boarding?

  • Chris says:

    Hey Rob, you have the ticket types all wrong. There are four ticket types – Basic, Optima, Family, TimeFlex. Note that the ticket type that is usually most expensive (TimeFlex) doesn’t come with included checked baggage like Optima does.

    Once you have chosen your ticket type, you can then choose seat type – and all ticket types can choose any seat type, there are no restrictions. You can choose Space One, Space Plus, Space as you outlined above.

    Your list of ‘none of them…’ is depressingly true! But don’t forget Vueling will allow you to buy lounge access for lounges that aren’t open at that time of day, or are in a different, unaccessible, terminal!

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