You will remember that British Airways has been allowing people to cancel forthcoming flights in return for a British Airways travel voucher for a number of weeks. It has also been .....

You will remember that British Airways has been allowing people to cancel forthcoming flights in return for a .....

27 Mar 202027 March 2020 by Rob Burgess • 159 comments

Annual council tax bills have been coming through the post over the last couple of weeks, so we thought it would be a good time to remind readers how they can still earn miles or points on their .....

Annual council tax bills have been coming through the post over the last couple of weeks, so we thought it .....

27 Mar 202027 March 2020 by Sinead Archer • 49 comments

British Airways has just announced the measures it is taking to ensure you may still be able to enjoy your status benefits once travel restrictions lift. To be honest, it’s not good enough.  .....

British Airways has just announced the measures it is taking to ensure you may still be able to enjoy your .....

26 Mar 202026 March 2020 by Rhys Jones • 153 comments

Whilst virtually all airlines are grounding their flights – including the other two big Middle Eastern airlines, Emirates and Etihad – Qatar Airways is ploughing on. Qatar Airways is still .....

Whilst virtually all airlines are grounding their flights – including the other two big Middle Eastern .....

26 Mar 202026 March 2020 by Rob Burgess • 32 comments

London City Airport announced last night that it was to close immediately.  There will be no flights until at least the end of April. British Airways had planned a two week hiatus from .....

London City Airport announced last night that it was to close immediately.  There will be no flights .....

26 Mar 202026 March 2020 by Rhys Jones • 54 comments

Now that the majority of flights are grounded, different airlines are choosing different strategies on how they try and retain future customer bookings. We are not, for once, talking about the .....

Now that the majority of flights are grounded, different airlines are choosing different strategies on how .....

26 Mar 202026 March 2020 by Rhys Jones • 71 comments

Hilton Honors has just launched a very impressive response to the coronavirus crisis.  The company has really stepped up to the plate here and put down a marker.  It will be VERY interesting to see .....

Hilton Honors has just launched a very impressive response to the coronavirus crisis.  The company has .....

25 Mar 202025 March 2020 by Rob Burgess • 70 comments

Noir Taxi, one of the smaller black cab apps in London, has launched its specialist Covid-19 service.  Whether this is a smart way of generating business or a bit OTT remains to be seen. This is how .....

Noir Taxi, one of the smaller black cab apps in London, has launched its specialist Covid-19 service.  .....

25 Mar 202025 March 2020 by Rob Burgess

A new American Express cashback offer may be showing on some, all or none of your cards.  You need to look under the ‘Offers’ tab on the online statement page for every card you hold. You .....

A new American Express cashback offer may be showing on some, all or none of your cards.  You need to look .....

25 Mar 202025 March 2020 by Rob Burgess

On Monday we were the first to highlight the six-month extension given to all outstanding British Airways American Express 2-4-1 vouchers. Whilst not unexpected, this was still a welcome move and one .....

On Monday we were the first to highlight the six-month extension given to all outstanding British Airways .....

25 Mar 202025 March 2020 by Rob Burgess • 67 comments

If you have Marriott Bonvoy status, you should take a quick look online and see what it shows. During Sunday, Marriott Bonvoy dropped the status of a lot of people – including myself – who .....

If you have Marriott Bonvoy status, you should take a quick look online and see what it shows. During Sunday, .....

25 Mar 202025 March 2020 by Rob Burgess • 33 comments

Following a number of days of talks with British Airways, Virgin Atlantic, easyJet and representatives from UK airports, the Government has refused to provide a package of financial support for the UK .....

Following a number of days of talks with British Airways, Virgin Atlantic, easyJet and representatives from UK .....

24 Mar 202024 March 2020 by Rob Burgess • 202 comments

It’s a tough competition out there to see which airline will be least responsive in failing to give customers the refund to which they are legally entitled for a cancelled flight. The winner is .....

It’s a tough competition out there to see which airline will be least responsive in failing to give .....

24 Mar 202024 March 2020 by Rob Burgess • 86 comments

This is the second part of my article on how I prepared for my 24 hour flight from London to Sydney …. in Economy.  Part 1 is here if you missed it yesterday. When we left off yesterday, I was .....

This is the second part of my article on how I prepared for my 24 hour flight from London to Sydney …. .....

24 Mar 202024 March 2020 by Rhys Jones • 68 comments