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EXCLUSIVE: the new British Airways cabin crew pay offer revealed – big cuts for legacy crew

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British Airways has just given cabin crew details of the new contract and pay package for staff at London Heathrow which they must accept if they wish to remain with the airline.

It is VERY grim reading for legacy Eurofleet and Worldwide crew members, many of whom will have to accept a substantial pay cut of up to 50% if they wish to remain.

the new British Airways cabin crew pay offer revealed

What is the new British Airways cabin crew package?

BA is promising an OTE package of £24,000 for standard crew.   This comprises basic pay, flight pay and other allowances.

There is the potential for extra income on top, such as commission from in-flight sales.  There is a contributory pension scheme and optional health and insurance benefits.

It is worth noting that the unions have often claimed that British Airways ‘OTE’ figures are more than the majority of crew receive.  For example, the £24,000 figure includes the allowance that crews receive to pay for food in hotels whilst travelling.

Initial feedback is that even existing Mixed Fleet crew will be taking a cut in overall pay and benefits on this new contract although the exact figures are not available.

The contract allow for 30 days of annual leave, but this includes public holidays.  The equivalent for an office worker would be 22 days holiday, given that there are eight public holidays each year.

For clarity, there will be no ‘zero hours’ contracts offered.

New British Airways cabin crew contract

What grades are available?

The new structure has only two grades.  A substantial number of existing senior crew members will be required to downgrade to the level of ‘basic’ crew if they wish to remain.

  • Manager – leading a team of up to 21 cabin crew members
  • Cabin crew – standard crew roles

Some short-haul flights will have no managers on board.

Managerial crew must be willing to take on standard cabin crew roles on certain flights if required.

Crew must agree to work in departure and turnaround roles inside Heathrow if required.

What aircraft will be flown?

All cabin crew will fly a mix of long-haul and short-haul services.  

This will force many existing legacy crew members to resign.  Eurofleet (Heathrow short-haul crew) are unlikely to want to move to spending large amounts of time away from home.  Worldwide (Heathrow long-haul crew) are often based outside London – some even live abroad – and commute to London for each of their 3-4 monthly flights.  This lifestyle is not possible if a short-haul requirement is added.

One upside of combining the fleets is that those who remain will be able to bid for flights across the entire network.  At the moment Heathrow crew are restricted to the routes allocated to their particular fleet, ie Mixed Fleet, Eurofleet or Worldwide.

All crew will be licenced on the A320 and Boeing 777/787 family, with an additional third type on top – either A380, A350 or Boeing 747.

Conclusion

In general, this is what we expected to see – and, for legacy Heathrow crew, it isn’t pretty.  I would expect the majority of Eurofleet and Worldwide crew, who by definition have at least 10 years of British Airways service, to refuse to accept the new contracts.  Most will find it financially or logistically impossible to continue.


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Comments (503)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Claire says:

    Terrible the company should be ashamed doing this to people. I have a friend that works for them who just took unpaid and has done in the past to help them in bad times they feel betrayed as the company has been cutting costs for years and working with its employees is now taking total advantage while Mr Walsh I believe has earnings of over 30 million

  • Gavin says:

    Essentially this is branding cabin crew as a job to do for a few years while living at home and not a career. Or a job to do if you marry a pilot.

  • jimA says:

    If – and its a huge if – there are crew who live abroad and commute to london for 3or 4 flights per month and they live ion that then they are grossly overpaid

    • HK Ray says:

      There are. I’ve lived in Asia for 10+ years and used to fly Club World back to London every couple of months. I’ve spoken to lots of BA crew who lived in Spain, France and Scotland, but worked out of Heathrow. In fact there was often a scramble when the flight landed for the crew to get off the plane and make the first early flight back home (there was often one or two waiting at the door in order to sprint off as soon as the doors opened!). Team players!

    • NigelthePensioner says:

      There are many – very many indeed. I have chatted with one from Cape Town and another from Melbourne that come to mind straight away. It really isnt unusual.
      Interesting to see even more insight into Walsh’s tiny mind – cabin crew will get bonuses on in flight sales; so is he suggesting that he considers their role is primarily one of sales and bottom line profit and not of passenger safety? The pre departure flight deck script will have to be re-written!

      • Optimus Prime says:

        Wow, people commuting from Australia to Heathrow? That’s a stretch…

        Over at the FT thread there’s a discussion about this commuting and someone said that due to health & safety reasons they’re not allowed to have silly commutes such as above. I guess those people will get to London 2-3 days prior to their working flights?

        • CV3V says:

          I knew someone who was cabin crew for JAL, they commuted from UK to Tokyo to get to their base. They would they fly around the world and back into Tokyo, then commute back to London. It was fairly common. But JAL only gave out fixed term contracts of a few years to foreign staff, ensured a turnover of staff, for some reason.

    • Michael C says:

      As Nigel t.P. says, a LARGE number of both crew and pilots live abroad.
      Sitges has a massive BA community, and queues for the jumpseats on the morning flight to LHR!

      • Rob says:

        If BA lets you commute for free then surely it makes sense to live somewhere pleasant and cheap nowhere near Heathrow.

    • TGLoyalty says:

      They probably are over paid but not because they are willing to take a FREE flight to commute to work.

      Don’t forget while they are working their expenses are pretty low, accommodation paid for and allowance for meals.

      They then have all the downtime to take up other part time employment or a their small business side hustle.

      • John says:

        Commuting flights are most definitely NOT FREE….!!!

        They are PAID for and often doesn’t even guarantee getting on the flight or a seat…!!

        • TGLoyalty says:

          Ok I should have clarified they are very cheap and usually taxes and fees only. Not guaranteed but obviously they’ve made it work otherwise they wouldn’t have kept the job for the past 10+ years.

    • MAD says:

      Yes, terrible that in this day and age of sweatshops and zero hour contracts there are still people out there making a good living wage and not have to work their socks off for it. I am sure there are plenty of Romanians out there that would just be grateful for a job and be happy to work for peanuts and to subsidise their meagre wage with tax payer funded handouts to make ends meet. They would probably be more then happy to sleep in the hold as well during stopovers thus saving BA hotel costs which can then be passed on to shareholders.

      • BlueThroughCrimp says:

        Hear hear. Some of the jealousy in the comments is ridiculous.

    • Bob The Builder says:

      JimA
      You don’t no what your talking about stick to your job of licking stamps & attaching onto envelopes of which I think is showing your true potential……

      Grossly overpaid!

    • Flightsy says:

      How is a cabin crew member commuting to work from abroad any different to the thousands of Financial Services workers who do the exact same thing? My old boss commuted to Canary Wharf from Lisbon and many of my colleagues commute from Scotland, Wales and France. Never once have I heard anyone saying it’s because “they’re grossly overpaid” – it’s a lifestyle choice. Anyone thinking that a cabin crew member living near Heathrow can manage on a salary of £24k and pay their rent / mortgage, other household bills and support a family on that (if they have one) on a long term basis is having a laugh. Shockingly £24k is what a newly qualified nurse is paid – either way you look at it, it’s pretty bad.

    • ChrisBCN says:

      You realise that people live avroad because it is so much cheaper than London? Especially as the commute cost can be negligible. They don’t all live abroad because they are overpaid, but because rent in London is unaffordable and vastly cheaper elsewhere in Europe (and quality of life vs UK too of course…)

  • Opus says:

    My opinion is BA shouldn’t change the mixed fleet contracts. In fact that should give them some more to at least build that morale as much as you can whatever may be left of it.

    Now, the sad reality is that in 2020 where in the world is cabin crew job one that gives you all you want? It rarely happens. In the Middle East I think the pay may not be that bad but they literally own their lives and the rules are almost unbearable. Here in Europe or Britain at least, don’t blame BA for the standard crew pay that’s what the industry pays seeing the entrants of LCCs. Dont for one second think BA will ever be prepared to pay above market rate. Does anyone know what virgins pay is? Also I feel sorry for legacy crew honestly. But this is actually life. This industry has been heading this way for a long long time. Does anyone also know the cabin crew rates in Asia and the states? Thanks

    • J says:

      Virgin do not pay especially well either but are said to have more generous benefits. Staff turnover is also much lower – Virgin recruit every couple of years. BA is obviously a much bigger airline but it is still notable that Mixed Fleet, like Ryanair, before the crisis were almost constantly recruiting. It’s also pretty obvious flying BA/Virgin that on board most Virgin crew love their job.

  • BOB MORRIS says:

    To quote the group Status Quo ” Down down deeper and down” from the heights of what was once the “Worlds Favorite”. How the mighty are falling!

    Sad refelection on the times we live in. Theres an old adage ” pay peanuts -you get monkeys”.

  • Should I put my head above the parapet? says:

    Genuine question regarding the expenses element of the £24k OTE, so I am in no way defending BA.

    I was once told by a friend who became a long haul purser that most airport hotels crew stay at have a crew room which provides food free of charge. His allowance was spent on partying at local bars.

    Is it still the case that hotels that host a large number of crew offer food and facilities to crew? Whilst I wouldn’t want to be at eg Haneda, stay in the hotel and not see Tokyo, the expenses could be seen as income in board and lodging is provided.

    • Bob The Builder says:

      Just to confirm and clarify!

      Crew do not get free food and beverages whilst down route , our allowances are paid so to purchase your food while down route.

      • PrinterElf says:

        Food at the always reasonable prices found on a menu in any hotel(!)

  • Ken says:

    BA – making sure the taxpayer will subsidise cabin crew wages with universal credit.

    Britain’s favourite airline.

    • Lady London says:

      Also from what Rob said recently, amother wheeze is BA calling staff they would havr to recruit and train anyway “apprentices”.

      IIRC.this means the government (that’s your taxes and mine) is subsidising this Spanish-owned company and its higher management multi-million dollar pay packages to the tune of £1,000 given by us every month to British Airways per declared ‘apprentice’. And remember cost of crew allowances is taken off BA’s profits before they pay any corporation tax as well.

  • Edd M says:

    The issue with hollowing out jobs to this extent is that it saves much less that it looks. You are constantly recruiting, training, and disciplining poorly motivated staff to do their roles, with huge levels of sickness and non attendance.

    Conceivably if freedom of movement ends, you may even run out of young crew to burn through (people over the age of 25 or with any family commitment will not want these jobs).

    I would contrast the skill (and pay) of Qantas crew to what BA is offering. It’s a bleak contrast and shows BA’s intended direction of travel.

    • J says:

      Yes it’s probably not cost effective with such a high staff turnover but I think it’s now ideological for Walsh/Cruz to attack long serving staff.

    • Rob says:

      Qantas has 600 crew in the UK, surprisingly. We had a tour of their base last year.

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