InterContinental O2 scraps its £30 pool fee following our coverage

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• Gordon says:

  30 Apr30 April 08:21

  Another case of relenting because of HFP making the charges known to the wider audience….

• Paul says:

  30 Apr30 April 08:52

  Great work Rob, nice one.

  • qrfan says:

    30 Apr30 April 09:32

    Agreed. Cracking effort.

    • Tom says:

      1 May1 May 07:12

      Agree, well done HfP!

• G Flyer says:

  30 Apr30 April 10:06

  Your article had a real impact. Well done for making them see common sense.

• Jon says:

  30 Apr30 April 10:08

  Could you sort out Creation next? And then world peace? Actually, do world peace first, might be easier. 😉

  • Marcw says:

    30 Apr30 April 10:16

    Don’t forget resort/destination fees!

    • TGLoyalty says:

      30 Apr30 April 11:38

      I don’t see the issue when it’s clearly noted it’s payable. It’s just an extension of the nightly rate.

      • Callum says:

        30 Apr30 April 13:25

        Because it’s designed to trick people into thinking the hotel is cheaper than it is, and manipulates their position in search engines.

        • TGLoyalty says:

          30 Apr30 April 14:05

          It’s designed to trick you to look in the USA but the resort fee is clearly laid out. If booking From the U.K/EU it must be included if it’s mandatory and therefore how many commentators here are being tricked?

        • ChrisC says:

          30 Apr30 April 19:47

          TGI – it’s certainly not clear on some BA Hols bookings

          You need to read the detailed hotel description to see if a fee is applicable as they don’t include it in the total – not even on the lines of

          ‘total holiday cost is X of which we will charge you Y with the remaing Z payable locally’

• paul Jones says:

  30 Apr30 April 10:16

  never been impressed with this hotel. Service and value for Royal ambassadors was always poor at best. They dont honour membership and now even give higher floors as a room upgrade. looking at the bottom of an air conditioning unit then being upgraded to look at the top is not valuing loyalty

  • TGLoyalty says:

    30 Apr30 April 11:41

    In my experience the best rooms here are non suites. Suites sparsely furnished and feel soulless.

  • Alan says:

    1 May1 May 09:44

    Totally agree – definitely disappointed on my recent stay.

• BA-Flyer says:

  30 Apr30 April 10:23

  Intercontinental Barcelona are charging €40 to access their main pool, with steam room and sauna. You get max 45 minutes and have to pay for each visit. The rooftop pool is nice, but only for paddling; not lap swimming.

  • VJ says:

    30 Apr30 April 16:17

    Do you have a link to explain these charges, I have upcoming stay there.

    • Matty says:

      1 May1 May 00:20

      I was fine there last month as a Spire Ambassador. The welcome letter explained that I could use the pool / spa for free (you’d pay for treatments, obviously). There was a little confusion when I attended the spa – wanted to charge me 50%. Referred the spa to the front desk. Front desk confirmed it was free. I was there for a couple of hours. No issues.

  • Lady London says:

    30 Apr30 April 16:42

    Eek!

• Paul says:

  30 Apr30 April 12:13

  Given their attitude last year they’d have to pay me to stay there again. I get I am just one Diamond Ambassador but the only way places like take notice is if you vote with you wallet

• The Savage Squirrel says:

  30 Apr30 April 13:28

  The Daily Mail comment (comedy) section is slipping – I went and had a look at this article and it was at least 6 comments down until you hit the first one about migrants getting handouts.

  • Ali B says:

    30 Apr30 April 16:04

    Thank you for your irrelevant little titbit. Don’t call us, we’ll call you!

    • Ian says:

      30 Apr30 April 16:11

      You must be a Daily Mail reader 😉

    • A says:

      30 Apr30 April 22:26

      Let me pour some oil on the fire: how equally irrelevant your comment is. Please be aware, Daily mail commentary is somewhat constrained due to the bulk of the previous commentators being occupied with their fuhrers war with the rest of the world.

    • Marv says:

      1 May1 May 19:58

      We just spent a few days at the Intercontinental in New Orleans where the pool is on the 15th floor on the roof. After looking at the pool we decided they’d have to pay us to use it. It was possibly the worst pool I’ve ever seen at a hotel, and we’ve stayed at the Intercontinental in Paris, Vienna and Munich.

  • Lady London says:

    30 Apr30 April 16:40

    🙂

This article is closed to new comments. Feel free to ask your question in the HfP forums.