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Review: Is Radisson Rewards the best hotel loyalty scheme? (Part 1)

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This is the fifth of our overview series of the main hotel loyalty schemes. Each scheme will be covered over two articles.  One will list the facts of the scheme, basically, “How does Radisson Rewards work?”, whilst the other will be my subjective view of what is of particular merit.

The full series of articles can be found here:

Radisson Rewards has had a complex couple of years. After Radisson Hotels was acquired by Chinese state-owned hotel group Jin Jiang, the US Government forced the company to split into two separate businesses covering North America and the Rest of the World. This meant two different loyalty programmes.

The Americas arm was then sold to Choice Hotels. The Radisson Rewards Americas loyalty scheme was merged into the Choice Privileges scheme. Radisson Rewards is now a loyalty scheme with no hotels in the Americas …..

The brand has seen a huge uptick of interest from HfP readers in recent months because it is giving away top tier VIP status. This GUARANTEES you free breakfast and the best non-suite room available in the hotel – with some hotels choosing to offer suites too.

Radisson Rewards review

Radisson Rewards now covers the non-Americas hotels operating under the Radisson Blu, Radisson RED, Radisson, Park Inn, Park Plaza, Radisson Collection and Country Inn & Suites brands (the latter is rarely seen in Europe). The Radisson Individuals brand was launched in 2020 for independent hotels which wish to market themselves via the Radisson ‘system’.  There are also a handful of properties under the art’otel brand.

The Radisson Rewards home page is here.

What is the geographic spread?

In the UK, Radisson Blu hotels are dotted around the major cities and there are still a small number of budget Park Inn properties left – I counted just seven.

Park Plaza runs a number of high quality properties in London, particularly around Waterloo / Westminster.  This brand is separately owned but the hotels use Radisson as their marketing vehicle. The art’otel brand, also independently owned, has entered the UK at Battersea Power Station and Hoxton.

A number of the high-end Radisson Collection hotels are in the UK, such as The May Fair in London reviewed here (website), The Edwardian in Manchester and the imaginatively named The Radisson Collection Hotel (ex Hotel Missoni) in Edinburgh.

Radisson options in London dropped sharply when the Edwardian hotel chain (branded as Radisson Edwardian) sold off the bulk of its properties. The Heathrow hotel remained with the brand but is now Radisson Blu Heathrow.

The new Radisson RED brand is growing quickly but is having an identity crisis. The initial wave of ‘funky’ city centre hotels now includes a converted Travelodge on the outskirts of Gatwick.

The ‘Radisson’ brand (as opposed to Radisson Blu, Radisson RED, Radisson Collection) is also making a comeback. There is one at Heathrow and the Park Inn York recently rebranded as Radisson York.

Outside the UK, Radisson is especially strong in Scandinavia and Germany. 

Radisson Rewards review

Do I use them?

Historically, I rarely paid to stay with them to be honest. This is not a criticism of the hotels as much as the fact that they are rarely the best option wherever I am going and I can get better elite benefits elsewhere.

Before Radisson Rewards was gutted in late 2022, I would occasionally transfer American Express Membership Rewards points to Radisson Rewards via the generous 1:3 rate. These were redeemed for Park Plaza properties in London for visiting friends, usually County Hall or Westminster.

I reviewed my pleasant stay at the Radisson Blu Hamburg Airport here. I was there again last year and it remains a good hotel. The Park Plaza Westminster Bridge in London is very pleasant as I reviewed here.

We were also impressed by the new Radisson Heathrow (review here) (website) and Radisson RED Heathrow (review here) (website) which is a conversion of the old 900 room Park Inn hotel into a fully refurbished dual-branded property.

Rhys stayed at Radisson Collection Tallinn in 2022 and was impressed. The same goes for Radisson RED in Liverpool which opened in 2023.

Last year – with my free VIP status in the bag – I tried the brand new Radisson Blu Sheffield and was fairly impressed. I also stayed at Radisson York last month, the rebranded Park Inn York, which is OK but has no suites or indeed junior suites due to its Park Inn history. I got my VIP upgrade to the best room but it was simply the best view.

Radisson Rewards review

Elite membership levels in Radisson Rewards

The full table of benefits following the 2022 changes can be found here.  Here is a summary:

  • Club (entry level, free to join) – 8 points per $1 spent, access to member rates, 10% discount on food and drink in selected hotels
  • Premium (requires five nights or three stays) – 27 points per $1, a one category upgrade ‘when available’, early check-in and late check-out ‘subject to availability’, ‘Discount Booster’ (I will return to this)
  • VIP (requires 30 nights or 20 stays) – 36 points per $1, 15% discount on food and drink in selected hotels, free breakfast for two people, guaranteed upgrade to best available room at check-in (some hotels include suites but this is not mandatory)

One key point about the new scheme is that you move from ‘Club’ to ‘Premium’ after just five nights or three stays. This is the easiest ‘elite’ status to earn across the major hotel groups.

Remember that VIP status is currently available for free read more here.

Other elite points to note:

Free internet is generally provided at Radisson Rewards hotels.

Suite upgrades are NOT an elite benefit but some hotels do choose to offer them to VIP members.

Radisson Rewards does not offer lifetime status.

Radisson Rewards review

How do you earn points in Radisson Rewards?

Radisson has followed the path of other major programmes with increased earning for elite members at the expense of others.

Entry level members earn 8 points per $1 whilst at the top end, VIP members earn 36 points per $1.

What is most interesting is the position of Premium and VIP members. The standard rate is 27 points per $1. However, you can – in your profile – activate a feature called ‘Discount Booster’ which offers you an additional cash discount in return for reducing your earning to 9 points per $1. VIP members drop from 36 points per $1 to 12 points.

‘Discount Booster’ rates are genuinely better than any other pricing you will see. Since Radisson points now have a fixed value (see below) it is a no-brainer, if spending your own money, to activate ‘Discount Booster’ if you have Premium or VIP status. The cash saving is worth more than the points you are giving up.

Radisson Rewards promotions tend to have tight booking windows, often just a few weeks, even if the stay window lasts for 2-3 months.  See our ‘Hotel Offers’ page for any current offers.

What are Radisson Rewards points worth?

We have an article dedicated to working out what Radisson Rewards points are worth which you can find here.

Our valuation is now 0.15p to 0.2p per point following the 2022 changes, and you cannot improve on this.

This recent HfP article shows you how, oddly, the pence per point rate improves based on the percentage of the room rate you pay with points.

How do you spend points in Radisson Rewards?

Since the October 2022 changes, Radisson Rewards operates on the same model as Accor Live Limitless.

There is no longer such a thing as a ‘reward night’ or ‘reward availability’. There are no ‘reward charts’.

Your points now get you roughly 0.15p to 0.2p per point off any cash room at any hotel.

The range between roughly 0.15p and 0.2p is based on the percentage of the room rate you are paying with points. 50,000 points will pay for a £100 room in full (0.2p) but only get you £75 (0.15p) off a £500 room, with a sliding scale inbetween.

The rate is the same irrespective of when or where you stay or what room category you book. You can no longer get outsize value by redeeming at hotels in peak cities on peak nights. On the upside, you can redeem for suites or deluxe rooms if you wish – something many hotel schemes do not allow.

There is no reason to keep a points balance in Radisson Rewards. When my wife was doing regular Hamburg Airport stays in late 2022, we activated ‘Discount Booster’ (she has Premium status) to save an extra 10% or so. She would earn €2 or so of points back at the reduced rate for those who use ‘Discount Booster’, and we instantly redeemed these against her next stay.

Radisson Rewards review

Do Radisson Rewards points expire?

Yes, if you have no earning or redemption activity within a 24 month period.  The formal wording is here.  I wrote an article on how to stop your Radisson Rewards points expiring.

Transferring a small number of American Express Membership Rewards points is likely to be the easiest method for HfP readers to stop expiry.

Can you upgrade using points?

You can’t upgrade a cash booking which has already been made.

You can book a higher category room in the first place, since your points allow you to discount the cost of any room type at any hotel.

Are ‘cash and points’ redemptions available?

Yes, to the extent that you can use as few or as many points as you like to discount the cash cost of a stay.

Can you transfer Radisson Rewards points to airline miles?

Yes. Radisson Rewards points can be transferred to Avios, Flying Blue and SAS EuroBonus.  The ratio is a weak 10:1 (7:1 for SAS) and you would get better value using the points for free stays. The website transfer form rarely works, however.

With Radisson Rewards points worth roughly 0.15p to 0.2p per point off your next stay, you are giving up 1.5p to 2p of discount for every 1 Avios ‘bought’ via a points transfer.

That said, arguably it is not a bad deal based on the amount you spend. At 36 points per $1 for a VIP member, you’d be getting 4.3 Avios per £1 spent exc VAT.

Radisson Rewards review

Can I earn Avios directly without collecting points?

No.  This page of ba.com lists chains where you can earn Avios instead of taking hotel points.

Credit card partnerships

Can you get elite status with a UK credit card?  Yes, American Express Platinum members receive mid-tier Premium status in Radisson Rewards for as long as they retain the card.

Is there a Radisson Rewards credit card in the UK?  No

Is Radisson Rewards an Amex Membership Rewards partner?  Yes, at the transfer rate of 1:3. Given that Radisson points are worth around 0.15p to 0.2p off your next booking, you’d be getting roughly 0.45p to 0.6p per Membership Rewards point you redeem. You can do a lot better than this as our article on the best Membership Rewards redemptions show.

Purchasing and transferring points

Bizarrely, you can still buy Radisson Rewards points for $5.90 per 1,000.

There is absolutely no reason to do this, given that the points now have a fixed value of 0.15p to 0.2p each.

Points can be transferred to other members without charge which is a useful benefit. Details are here under 6d.

My opinion

In Part 2 of our review of Radisson Rewards, click here, I give my personal view of the best and worst of the programme.

You can find out more about Radisson Rewards on the Radisson Hotels website here.


How to earn Radisson Rewards points and status from UK credit cards

How to earn Radisson Rewards points and status from UK credit cards (March 2025)

Radisson Rewards does not have a dedicated UK credit card. However, you can earn Radisson Rewards points by converting Membership Rewards points earned from selected UK American Express cards.

These cards earn Membership Rewards points:

Membership Rewards points convert at 1:3 into Radisson Rewards points which is a very attractive rate.  The cards above all earn 1 Membership Rewards point per £1 spent on your card, which converts to 3 Radisson Rewards points.

Even better, holders of The Platinum Card receive free Radisson Rewards Premium status for as long as they hold the card.  It also comes with Hilton Honors Gold, Marriott Bonvoy Gold and MeliaRewards Gold status.

We reviewed American Express Platinum in detail here. You can apply here.

Got a small business?

You can get free top-tier Radisson Rewards VIP status with the new Capital on Tap Pro Visa credit card for small business. Clck here to apply.

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

Comments (10)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • jack says:

    Anyone used their VIP status in China? What sort of upgrade did you get?

  • Nick says:

    I’m currently staying at Westminster Bridge Plaza hotel. Immediately upgraded from the cheapest standard room to a 1 bedroom suite overlooking the House of Parliament. Early check in offered too for 1pm (no late check out), so will be checking out at 12 noon. The executive lounge on an evening I thought was good with hot nibbles, during the day you can have beer and wine but on an evening this is complimented by spirits. We used the pool, sauna and steam room. Due to the size it is limited to just 20 people and if busy, you have a time slot which is limited to 30 mins. We were informed if they weren’t busy then we could stay longer. 30 mins was enough though, I checked out the gym and this was functional for the size. Defo an advantage having the VIP status for a central London hotel. I have booked Stansted Airport, Reykjavik, Iceland and Paris in the coming months. So will be good to see the benefits outside the U.K.

    • Paul says:

      Agree that VIP status is definitely worth having. Also staying at Westminster Bridge Park Plaza having booked cheapest room on an App-only discount combined with burning some points from my last stay (following the earn and burn model post 2022). Upgraded on arrival to a much better room, albeit not a suite, but perhaps Nick took the last one! Currently enjoying the Exec Lounge with great views of Big Ben, all included. Will try this lounge for breakfast as it seems to offer some hot food too and is a much nicer space than the regular restaurant here. Very quiet right now. Thanks HfP for the status match heads up that got me VIP.

  • Colin_Thames says:

    Currently staying at the Park Plaza London Waterloo. Upgraded from lowest category to Studio King Executive, though currently no Exec Lounge as it’s used for private functions apparently. I did jokingly ansk anbout suites but it got laughed off by the check in agent. Unfortunately I’d booked before I got VIP status so had booked a breakfast inclusive rate. Schoolboy error.
    The room interiors are almost identical to the art ‘otel Hoxton’s, so I wonder if it has the same owners? (I share Miss London’s dislike of the glass bathroom doors, and the lighting system is a pain – too easy to accidentally turn the lights on full when trying to turn on a bathroom light at 2am!)
    Breakfast not a patch on the art ‘otel though, feeling more like a HIE or Hampton Hilton – all self service buffet and an interior room without daylight.
    It’ll be interesting to see what room I get when I go back to the art ‘otel in April. Got upgraded last time on a Premium status and very nicely treated.

  • Barrel for Scraping says:

    “Can I earn Avios directly without collecting points?

    No.”

    As someone who’s not used Radisson hotels for many years (I think they were still Radisson SAS back then) I decided to give my recently acquired status a spin. Looking through the settings in my profile there did appear to have an option to earn miles directly. The airlines listed were BA, Flying Bkue (AF-KLM) or SAS. I therefore added my BA account. It’ll be interesting whether I get any Avios directly from it. I decided to take a chance as I doubt I’ll earn enough Radisson points to have any use

  • Peggerz says:

    The Radisson Collection Hotel in Edinburgh has been closed for about 5 years due to bad construction/ maintenance of the building constructed by Missoni. It has been clad in scaffolding all this time and unfortunately the really good fish resto that is adjacent to the hotel has had a really hard time.
    Looks like the works on the building will end this year sometime. Can’t come quickly enough.

    • Rob says:

      Is it really still shut? Grief.

    • dundj says:

      Online has closed at that location permanently. Will be opening up elsewhere in Edinburgh eventually. They are also opening a restaurant in St Andrews next month.

      The Missoni/Radisson Collection hotel should finally be fixed this year, people in Edinburgh may know more though I’m sure the scaffolding and lane blockage on the George IV Bridge has to be removed by the end of the year.

  • Peter says:

    All elite members can roll over their additional elite nights – but not stays – into the following year to aid requalification.

    Sorry, this is not true. Their T&C clearly say that this is not the case, and I know from experience that they reset your night counter to zero at the end of your membership year. If you push back, they won’t budge.
    They indeed used to do rollover nights in the past, but that was down to their shoddy IT.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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