Virgin Cash Advance fees about to be applied?

[dave89]

Has anyone successfully gotten their cash advance fee refunded?

[jj]

dave89 wrote:

Has anyone successfully gotten their cash advance fee refunded?

I’ve successfully avoided being charged a fee instead…there are ways 😉

[Ivanka T]

I got hit with the cash advance fee of £40 but decided I will not argue it. I don’t think it is worth drawing attention to my account. Nor do I want to be audited. Best to let some things slip IMHO.

[buchanan101]

Curve/Virgin – does this still work for HMRC payments (worked back in January with a tiny % charge by HMRC themselves)

[Dan88]

So I didn’t get this letter, but I did pay off my amex using curve fronted/virgin CC and noticed a £237 charge today for my £4,790 amex.
I’ve been doing it for quite a few months now, so they really have fixed it!

I did call Virgin and my last transition was classed as cash, whereas others are purchase.

So it does look to be the end now.

• This reply was modified 54 years, 8 months ago by .

[OldFashioned]

Having just got hit by this as I tend not to check all the forums that much, considering how much HfP promoted Curve is it maybe time a article went up confirming these changes and warning people?

[chezkig]

Everyone is unfortunately missing the point. Virgin has always charged for cash advances but Curve provided a mechanism for overriding this for a monthly charge. Now all of a sudden the same transactions that were put through by Curve so that they would not incur additional charges are being slapped on with heavy penalties.

[PeteM]

chezkig wrote:

Everyone is unfortunately missing the point. Virgin has always charged for cash advances but Curve provided a mechanism for overriding this for a monthly charge. Now all of a sudden the same transactions that were put through by Curve so that they would not incur additional charges are being slapped on with heavy penalties.

I am afraid you are 100% missing the point, @chezkig.

[Dan88]

Let’s be honest, we knew it would be stopped one day, I’m just glad it wasn’t the month before, as i cleared 10k amex bill with my curve/virgin, so the fee would have been over £500, but I got a lot of points and helped me get a business flight this December 😂

[Harrier25]

chezkig wrote:

but Curve provided a mechanism for overriding this for a monthly charge.

Curve offered no such mechanism, paid for or not. Whatever gave you that idea?

[Mankhool]

When you use the Credit Card or card details to receive cash
or cash substitute (e.g. travellers cheques), the Bank applies
a cash advance fee. No charge will apply if the account is in
credit for the full amount of cash withdrawal.

[JDB]

Mankhool wrote:

When you use the Credit Card or card details to receive cash
or cash substitute (e.g. travellers cheques), the Bank applies
a cash advance fee. No charge will apply if the account is in
credit for the full amount of cash withdrawal.

That’s not correct. If you overfund the account it will avoid interest charges (as long as the payment has actually cleared, not just showing as a payment/available credit) but it does not avoid the separate cash advance fee.

Additionally, while I’m not sure about Virgin, overfunding is a red flag for some card providers

[The Urbanite]

chezkig wrote:

Everyone is unfortunately missing the point. Virgin has always charged for cash advances but Curve provided a mechanism for overriding this for a monthly charge. Now all of a sudden the same transactions that were put through by Curve so that they would not incur additional charges are being slapped on with heavy penalties.

Curve didn’t recently provide a mechanism for overriding the charge. Virgin Money just didn’t categorise transactions with MCC 6012 merchants (i.e. all of the banks when paying off a credit card) as a cash advance. Now they do and to be fair they did repeatedly notify people about cash advance charges coming in.

Maybe once upon a time Curve did, unintentionally when MCC passthrough was switched off. It was like this in the initial years then a couple of years ago when Wirecard collapsed and they hurriedly switched to issuing their own cards – but they switched it back on pretty quickly. During this period most transactions were charged to MCC 8999 which is why suddenly Capital on Tap and Creation’s IHG cards were playing ball with the mainstream MS routes.

• This reply was modified 54 years, 8 months ago by .

[Mankhool]

I do use CoT for my company but I don’t do MS with it for personal spending .I am more inclined to use VS than CoT for business spend through curve. Can we do MS with it for personal spend?

[Guernsey Globetrotter]

Just for old time’s sake, I will provide a code word data point: can confirm that a Beardy top-up to Che (direct without any Bending) attracted a 5% levy for the first time for me today (fee free up to and including an identical transfer on the 11th).

The end of an era 😢

[RobL]

Guernsey Globetrotter wrote:

Just for old time’s sake, I will provide a code word data point: can confirm that a Beardy top-up to Che (direct without any Bending) attracted a 5% levy for the first time for me today (fee free up to and including an identical transfer on the 11th).

The end of an era 😢

I thought Beardy was no longer welcome at Che’s?

Moot point anyway considering the entrance fee.

[Guernsey Globetrotter]

RobL wrote:

Guernsey Globetrotter wrote:

Just for old time’s sake, I will provide a code word data point: can confirm that a Beardy top-up to Che (direct without any Bending) attracted a 5% levy for the first time for me today (fee free up to and including an identical transfer on the 11th).

The end of an era 😢

I thought Beardy was no longer welcome at Che’s?

Moot point anyway considering the entrance fee.

Weirdly, for me at least, I have no such admission issues with Che either for Beardy or Hong Kong for that matter (although that has been a pointless exercise anyway for sometime). Others have reported that Che has closed that door entirely, so maybe it is being rolled out gradually…

[Harrier25]

Guernsey Globetrotter wrote:

I thought Beardy was no longer welcome at Che’s?

Correct, since the 8th July. Sounds like one slipped through the net there.

• This reply was modified 54 years, 8 months ago by .

[ms]

Just been hit with £375 fee on top of the £100 from last month for the second route. Will try to go back in time
and later try to ring and aske to have it reversed.

[Harrier25]

ms wrote:

Just been hit with £375 fee on top of the £100 from last month for the second route. Will try to go back in time
and later try to ring and aske to have it reversed.

Which second route is this? How have you been hit with £475 for 2 transactions and by whom?

[The Urbanite]

Harrier25 wrote:

ms wrote:

Just been hit with £375 fee on top of the £100 from last month for the second route. Will try to go back in time
and later try to ring and aske to have it reversed.

Which second route is this? How have you been hit with £475 for 2 transactions and by whom?

By topping up £7.5k and £2k respectively at merchants which have a cash advance category, like Revolut, topping up prepaid cards and paying off credit cards.

Once the transaction is performed, the cash advance fee is charged, GBIT won’t make the fee go away – Virgin Money would have to remove it.

[ms]

^yep. I know GBIT won’t make it go away but will argue if there’s no transaction — there should be no fee.

[ms]

Just found out that you can only go back in time for transactions less than 5k.
Was anyone successful in getting the fee canceled?

[duke]

No, you got to pay it.

[Tracy]

So what’s the consensus with paying HMRC with Virgin via curve? Cash advance fees applied? Need to make a payment by end of July….

• This reply was modified 54 years, 8 months ago by .