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  • travelwell 46 posts

    10k Avios offered for £3k spend in three months. Around five months from renewal

    maxariana 4 posts

    What are you guys saying to trigger the retention offer? I’ve called AMEX twice enquiring about my options as I’m interested in cancelling the card – giving the reason companion voucher is too hard to use. First time not offered anything, second time got to the point of just asking if they had any offers and was told no! Renewal date is end of May, next month.

    executiveclubber 307 posts

    What are you guys saying to trigger the retention offer? I’ve called AMEX twice enquiring about my options as I’m interested in cancelling the card – giving the reason companion voucher is too hard to use. First time not offered anything, second time got to the point of just asking if they had any offers and was told no! Renewal date is end of May, next month.

    if you’ve asked specifically to talk to retentions and they say there’s no offer showing on your account, there may be one shortly after your payment is due (no guarantee) and if so it’s likely to be around 10k for £3k spend. So if you’re genuinely thinking about cancelling, the retention bonus for the BAPP is among the lowest and not worth sticking around for.

    Johnykp 8 posts

    I just received 50k points for my platinum card, first time I’ve asked since I had the card for around 5 years

    executiveclubber 307 posts

    I just received 50k points for my platinum card, first time I’ve asked since I had the card for around 5 years

    Wrong thread! 🙂

    tontoro 110 posts

    My wife cancelled last week, as we didn’t think we could do £30k in a year between the two of us. She was offered 5k for £3k.

    HSV 33 posts

    I got offered 10,000 Avios for £3K spend in three months which I took. This was on Thursday

    Johnykp 8 posts

    I just received 50k points for my platinum card, first time I’ve asked since I had the card for around 5 years

    Wrong thread! 🙂

    My apologies. I was offered 10k for a 3k spend, apparently that’s the maximum they can offer? First time I’ve asked since having the card for 5 years and spending generously

    Floatation_Device 2 posts

    I was originally offered 10k Avios for £3k spend in 3 months. I declined and tried again today after getting the official notification of changes, I was offered the same again but after declining and explaining I was considering cancelling and moving spend to my Barclaycard they offered an additional 2k Avios credited immediately on top of the 10k/£3k. Which I took.

    wookie192 80 posts

    Hmmm I’ve learned something new. I’m coming up to my renewal and was offered 10k Avios for £3k spend in 3 months which I accepted. How ever they said they can’t apply the retention offer as I accepted one 10 months ago.

    Didn’t know you can only accept a retention offer once in a 12 month period. A little annoying as why tell me their system is offering me 10k Avios for 3k spend if it won’t let them apply it 🙁

    JDB 4,643 posts

    Hmmm I’ve learned something new. I’m coming up to my renewal and was offered 10k Avios for £3k spend in 3 months which I accepted. How ever they said they can’t apply the retention offer as I accepted one 10 months ago.

    Didn’t know you can only accept a retention offer once in a 12 month period. A little annoying as why tell me their system is offering me 10k Avios for 3k spend if it won’t let them apply it 🙁

    I think what the agent means is that 10k Avios for £3k spend is the standard offer, but you aren’t eligible. It seems rather over optimistic to expect a retention for this card more than annually or indeed at all. It doesn’t seem a great hardship to wait another couple of months unless you are wanting to cancel.

    wookie192 80 posts

    Hmmm I’ve learned something new. I’m coming up to my renewal and was offered 10k Avios for £3k spend in 3 months which I accepted. How ever they said they can’t apply the retention offer as I accepted one 10 months ago.

    Didn’t know you can only accept a retention offer once in a 12 month period. A little annoying as why tell me their system is offering me 10k Avios for 3k spend if it won’t let them apply it 🙁

    I think what the agent means is that 10k Avios for £3k spend is the standard offer, but you aren’t eligible. It seems rather over optimistic to expect a retention for this card more than annually or indeed at all. It doesn’t seem a great hardship to wait another couple of months unless you are wanting to cancel.

    I believe the retention offers are computer generated as they physically need to look at the retention offers available for said account on the CRM system.

    I’m happy to wait the extra 2 months as no plans on leaving (I want my next 2-4-1 voucher hehe). The thing I didn’t understand was why their system shows a retention offer against my account when it can’t even be applied. Finger’s crossed it’s still there in 2 months time 🙂

    Candor 39 posts

    Family member was given 5,000 Avios for £1K spend in three months today

    t0m 70 posts

    Offered 10k Avios for £3k spend in 3 months. I accepted..

    maxariana 4 posts

    Any tips on what to say to get an offer extended?

    Superfly 2 posts

    I was offered 5k Avios for £1k spend. I accepted.

    tdtm500 2 posts

    I got offered 5k avios for £1k spend which I accepted. Asked again about a month later and received the same offer which I accepted again.

    Plan is to chance my luck again once the avios is in my account. Infinite money glitch?

    Nordic_Moose 4 posts

    Also offered 10k Avios for £3k spend in 3 months which I was happy to take.

    AFKAE 151 posts

    My wife has a BAPP with a feeble credit limit. Having earned the 60K SUB, phoned to cancel stating credit limit too low.

    Was offered (and accepted) 5K points for £1K spend in next 3 months.

    And did they increase her credit limit at the same time?

    I don’t think so, (they didn’t say they would) but I haven’t been on and checked. I’m not that bothered really as I have one as well with a decent limit, so would be happy to can hers.

    I’m not sure if it’s a sign of madness quoting yourself!

    Mrs AFKAE has now earned and received her companion voucher, so I contacted chat to cancel. Nothing offered cancellation went ahead. Annual fee was coming up in September.

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